Privacy Policy
Begin Privacy Policy
Last Updated: May 30, 2023
This Privacy Policy describes how Conscious Content Media Inc. and its affiliated companies (together referred to as “BEGiN,” “we,” “our,” or “us”) collect, use, and disclose information collected through beginlearning.com and related websites and services that link to this Privacy Policy (the “BEGiN Services”). We offer services through a wide range of businesses and under many different brands, including Little Passports, HOMER (including Learn & Grow, Learn & Play by Fisher-Price, and Learn with Sesame Street), codeSpark, and kidpass Tutors. Your use of products, services, and websites from Conscious Content Media Inc.’s affiliated brands is governed by the respective privacy policies for those services.
PLEASE READ THIS PRIVACY POLICY CAREFULLY TO UNDERSTAND HOW WE HANDLE YOUR INFORMATION. BY USING THE SITE, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT USE THE SITE.
This Privacy Policy includes the following sections:
- Information We Collect
- How We Use Your Information
- Cookies and Similar Technologies
- Online Analytics and Advertising
- How We Disclose Your Information
- How We Protect Your Information
- Retention of Information
- Third Party Links and Features
- Children’s Privacy
- Your Choices
- California Privacy Notice at Collection
- International Transfers
- Changes to this Privacy Policy
- Contact Information
1. INFORMATION WE COLLECT
Information You Provide Directly. We collect information that you provide when you access or use the BEGiN Services, make a purchase, or otherwise communicate with us. For example, when you:
- Purchase a subscription (such as your email address, phone number, password, payment information, shipping information, and child’s name or nickname, age, learning level, birth month and birth year, and interests).
- Visit our website or provide your contact information (such as name, phone number, email address, and information about your child)
- Contact us with questions, comments, or for customer service, we may collect contact information, such as your name and email address, as well as any information you provide in connection with your outreach.
- Other information you provide to us, including your interests, the contents of your communications to us, and any information you choose to provide in those communications.
Information from Other Sources. We also obtain information from other sources, like analytics companies, business partners, marketing vendors, and security service providers.
Automatically Collected Information. We may automatically receive and store certain information about the computer or device you use to access the BEGiN Services. As discussed further below, we and our service providers may use a variety of technologies, including cookies, to assist in this information.
- Device Information. We collect technical information associated with the device(s) you use to access the BEGiN Services, including information related to your browser and operating system, IP address (the Internet address of your computer), unique device identifiers, mobile advertising Id, and other information such as your device type.
- Usage Information. We also collect a variety of information to better understand your use of our BEGiN Services. This may include the webpages, screens, or features of the BEGiN Services you use, how much time you spend there, date, time and use, how you engage with the BEGiN Services, information about your usage preferences, and other similar information. If you access the BEGiN Services via a link on a third-party website, we may also receive certain click-through data such as the webpage that you were visiting before accessing the BEGiN Services.
- Location Information. We also may collect your device’s IP address when you use the BEGiN Services as well as the city, state, county, and ZIP code associated with that information.
2. HOW WE USE YOUR INFORMATION
We use your information in a variety of ways described in this Privacy Policy or for purposes disclosed at the time of collection, or to which you consent. In particular, we may use your information to:
- provide the information you request;
- provide the Services, information requested, and a customized experience;
- manage, verify, and authenticate your information, account, and interactions with us;
- engage in transactions, including contacting you about your account, billing, remitting, or charging you, and processing payments and to facilitate payments to you, including arranging for financial deposits and transactions;
- fulfill your orders;
- communicate with you about the BEGiN Services and contact you with special offers, promotional information, content, publications, marketing, and other information we believe will be of interest to you (in accordance with any privacy preferences you have expressed to us) via mail, email, telephone, text messaging, and/or push notifications and display media;
- provide you with effective customer service;
- personalize your experience and our communications with you;
- contact you with operational information related to your use of the BEGiN Services;
- invite you to participate in promotions, sweepstakes, surveys and provide feedback to us;
- analyze use of the BEGiN Services and improve the content, functionality and usability of the BEGiN Services;
- developing new products and services;
- secure the BEGiN Services and the information we collect and store and to investigate and help prevent fraud, security issues, and abuse;
- comply with any procedures, laws, and regulations where necessary for our legitimate interests or legitimate interests of others;
- establish, exercise, or defend our legal rights where necessary for our legitimate interests or the legitimate interests of others, enforcement of usage policies, and other legal terms or controls, or to engage in other legal matters; and
- for any other purpose with your consent.
Combined Information. For the purposes discussed in this Privacy Policy, we may combine the information that we collect through the BEGiN Services or other communications with you with information that we receive from other sources, both online and offline, and use such combined information in accordance with this Privacy Policy.
Aggregate/De-Identified Information. We may aggregate and/or de-identify any information collected through the BEGiN Services or other communications with you so that such information can no longer be linked to you or your device (“Aggregate/De-Identified Information”). We may use Aggregate/De-Identified Information for any purpose, including without limitation for research and marketing purposes, and may also share such data with any third parties at our discretion.
3. COOKIES AND SIMILAR TECHNOLOGIES
To collect the information in the “Automatically Collected Information” section above, we and our service providers may use web server logs, cookies, tags, tracking pixels, and similar tracking technologies. We use these technologies in order to offer you a more tailored experience in the future.
- A web server log is a file where website activity is stored.
- A cookie is a small text file that is placed on your computer when you use the BEGiN Services, that enables us to: (i) recognize your computer; (ii) store your preferences and settings; (iii) understand the BEGiN Services you have visited; (iv), enhance your user experience by delivering and measuring the effectiveness of content and advertising tailored to your interests; (v) perform searches and analytics; and (vi) assist with security and administrative functions. Some cookies are placed in your browser cache while those associated with Flash technologies are stored with your Adobe Flash Player files.
- Tracking pixels (sometimes referred to as web beacons or clear GIFs) are tiny electronic tags with a unique identifier embedded in websites, online ads and/or email that are designed to: (1) collect usage information like ad impressions or clicks and email open rates; (2) measure popularity of the BEGiN Services and associated advertising; and (3) access user cookies. This website uses cookies, plugins, web beacons and/or pixels to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS.
As we adopt additional technologies, we may also gather information through other methods.
Please note that you can change your settings to notify you when a cookie is being set or updated, or to block cookies altogether. Please consult the “Help” section of your browser for more information (e.g., Internet Explorer; Google Chrome; Mozilla Firefox; or Apple Safari). You can also manage the use of Flash technologies, including flash cookies and local storage objects with the Flash management tools available at Adobe’s website. Please note that by blocking, disabling, or managing any or all cookies, certain features of the BEGiN Services may not be available or function as intended.
4. ONLINE ANALYTICS AND ADVERTISING
We may use third-party analytics services (such as Google Analytics) on our BEGiN Services to collect and analyze usage information through cookies and similar technologies; engage in auditing, research, or reporting; assist with fraud prevention; and provide certain features to you. The information collected by these vendors will be disclosed to or collected directly by these third parties, who use the information to evaluate your use of the BEGiN Services.
The use of cookies or other tracking technologies that may be placed on devices you use to access our Services by non-affiliated third parties is governed by the privacy policies of those third parties. If you are interested in more information about tailored browser advertising and how you can generally control cookies from being put on your devices to deliver tailored advertising, you may visit the Network Advertising Initiative’s Consumer Opt-Out link or the Digital Advertising Alliance’s Consumer Opt-Out link to opt out of receiving tailored advertising from companies that participate in those programs. To opt out of Adobe Audience Manager, visit adobe.com/privacy/opt-out.html#customeruse. To opt out of Google Analytics for display advertising, or customize Google display network ads, visit the Google Ads Settings page. To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-Out Browser Add-on. To generally update your cookies settings to notify you when a cookie is being set or updated or to disable cookies altogether, please consult your web browser settings. Please note that if you delete or choose not to accept cookies from us, you may miss out on certain features of our Services.
5. THIRD PARTY SERVICES; LINKS TO THIRD PARTY CONTENT
We may also work with a number of companies that assist in marketing our services to you on third party websites, mobile apps, and online services. These third parties may use cookies, web beacons or other tracking technologies to collect information about your use of the Services and your activities across other websites and online services, which they may associate with persistent identifiers. Sometimes, these identifiers may be derived from a hashed or encrypted version of personal information such as your email address. We may use this information to measure the performance of our advertising as well, for instance, to evaluate which ads or content our users prefer, or which are most effective. In addition, sometimes we or an advertising partner may tailor advertising to you across different devices.
These companies’ activities and your choices regarding their use of your information to personalize ads to you are subject to and set out in their own policies. We neither have access to, nor does this Privacy Policy govern, the use of cookies or other tracking technologies that may be placed on your computer, mobile phone, or other device by non-affiliated, third-party providers. As described below, these providers may offer you a way to opt-out of the collection of information that is used for our interest-based advertising to you. We cannot guarantee that these instructions will not change, or that they will continue to be available; they are controlled by each third-party service provider, not us.
If you are interested in more information about interest-based advertising and how you can generally control cookies other tracking technologies from being put on your computer to deliver such advertising, you may visit the Network Advertising Initiative’s Consumer Opt-Out link or the Digital Advertising Alliance’s (DAA’s) Consumer Opt-Out link. To opt out of the display of interest-based advertising from Google, please visit the Google Ads Settings page.
In connection with the BEGiN Services, you also may choose to disclose personal information on social media, message boards, chat, profile pages, blogs, and other services to which you are able to post information and content. Please note that any information you post or disclose through these services will be governed by the respective services’ privacy policies and not by this Policy. Such information may become public and may be available to other users and the general public. We encourage you to review the applicable privacy policy and your social media account settings before you disclose any personal information to a third party.
Notice Concerning Do Not Track. Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. We are committed to providing you with meaningful choices about the information collected on our website for third party purposes, and that is why we provide the variety of opt-out mechanisms listed above. Because of the changing state of technology and indecision within the industry regarding the meaning of DNT signals, we currently do not make any guarantee that we will honor DNT signals. Learn more about Do Not Track.
5. LEGAL BASES FOR USE OF YOUR INFORMATION
The laws of some jurisdictions, including the European Economic Area (“EEA”) and the United Kingdom (“UK”), require that companies only process your “Personal Data” (as that term is defined in the applicable law, like the EU General Data Protection Regulation) if they have a “legal basis” (or justifiable need) for processing your Personal Data. To the extent those laws apply, our legal bases for processing Personal Data are as follows:
- To perform our obligations pursuant to a contract (or pending contract) with you. For example, we will process your Personal Data to comply with the applicable affiliate’s terms of use or user agreement as part of entering into a contract with you, and to honor our commitments in any contracts that we have with you.
- For our legitimate interests or the legitimate interests of others. For example, we will process your Personal Data to: operate our business and the BEGiN Services; identify and fix any issues with the BEGiN Services; provide customer service; secure the BEGiN Services; learn more about how our customers use the BEGiN Services; perform internal analytics; improve the Services and users’ experiences; conduct marketing; provide you with certain information about new products, special offers or other information that we think you may find interesting using the email address which you have provided in accordance with applicable law; make and receive payments; comply with legal requirements and defend our legal rights; prevent fraud; engage in a business change (e.g., sale, merger); and to know the customer to whom we are providing Services.
- To comply with our legal obligations, such as our obligation to share data with tax authorities.
- With your consent. Where we rely on this basis, you may have the right to withdraw your consent at any time as described in the “Your Rights and Choices” section below.
6. HOW WE DISCLOSE YOUR INFORMATION
We and our service providers may disclose or transfer information collected from and about you in the following circumstances:
Service Providers. We may disclose information to select third parties who provide services to us, such as marketing, customer service, analytics, website management, information technology, and other similar services.
Affiliates. We provide access to or disclose your information to our affiliates for the purposes described in this Privacy Policy.
Advertising Partners. We may disclose information about your interaction with our Services with partners in relation to personalizing advertising and integrations.
Third Party Partners to Provide Co-Branded or Jointly Offered Products and Services. Some of our Services may from time-to-time partner with another brand, retailer or other third party (“Partners”) to offer services, products, events and promotions on a co-branded or cross-promotional basis. Your information may be collected directly by, or disclosed with the Partner, as well as with any participating sponsors or advertisers of such Services. We will seek your consent beforehand where required by applicable law. These Partners will use your information in accordance with their own privacy policies.
Comply with Laws and Protect Our Rights and the Rights of Others. We may disclose your information as we believe to be necessary or appropriate to: comply with applicable law and legal processes; respond to requests from public and government authorities, including public and government authorities outside your country of residence; protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others; and allow us to pursue available remedies or limit the damages that we may sustain.
Corporate Transactions. In the event of sale (of some or all of our assets), transfer, merger, reorganization, dissolution, or similar event involving our business (including in contemplation of such transactions), your information may be among the transferred business assets. If such transfer is subject to any mandatory restrictions under applicable laws, we will comply with those restrictions.
With Your Consent or At Your Direction. We may disclose information with third parties when you direct us to do so or if you have consented to additional sharing of your information (including as set out in this Privacy Policy).
All the above categories in this section 6 exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. HOW WE PROTECT YOUR INFORMATION
We implement a variety of security safeguards designed to protect your information. However, no method or transmission over the internet or electronic system is completely secure, so there is no guarantee that such data may not be accessed, disclosed, altered, or destroyed in connection with a breach of our physical, technical, organizational, or managerial safeguards.
7. RETENTION OF INFORMATION
We will retain your information for as long as necessary to fulfill the purposes described above, or as needed to comply with applicable legal obligations. We will also retain and use your information as necessary to resolve disputes, protect us or our users, and enforce our agreements.
8. THIRD PARTY LINKS AND FEATURES
The BEGiN Services may contain links to third-party sites. These links and features are provided for your reference and convenience only and do not imply any endorsement of information provided through these third-party links and features, nor any association with their operators. We are not responsible for the practices of such third parties.
9. CHILDREN’S PRIVACY
Although the products and services offered by brands under the BEGiN umbrella are designed for children, this BEGiN Services is intended for a general audience and not for children under the age of 16. We do not knowingly collect, maintain, or use personal information (as defined by the United States Children’s Online Privacy Protection Act) from children under 13 years of age. If you believe that we might have any such information from a child, please contact us as described at the end of this Privacy Policy. If we learn that we have collected any personal information from children under 16, we will promptly take steps to delete such information and terminate the child’s account.
10. YOUR RIGHTS AND CHOICES
In addition to the other rights and choices described in this Privacy Policy, you may have the following rights and choices regarding your information.
Account Information. To keep your information accurate, current, and complete, delete such information, or restrict us from further collecting or using such information, please contact us through the specific service or using the information in the “Contact Information” section below.
Rights Regarding Your Information. Depending on your jurisdiction, you may have the right to make certain requests regarding your “personal information” or “personal data” and (as such terms are defined under applicable law, and collectively referred to herein as “personal information”). Specifically, you may have the right to ask us to:
- Inform you about the categories of personal information we collect or disclose about you; the categories of sources of such information; the business or commercial purpose for collecting your personal information; and the categories of third parties with whom we disclose personal information.
- Provide you access to and/or a copy of certain personal information we hold about you.
- Correct or update personal information we hold about you.
- Delete certain personal information we have about you.
- Provide you with information about the financial incentives that we offer to you, if any.
- Opt you out of the processing of your personal information for purposes of profiling in furtherance of decisions that produce legal or similarly significant effects, if applicable.
You may also have the right to opt out of “sales” of your information and “sharing/use of your information for targeted advertising” as described below.
As provided in applicable law, you also have the right to not be discriminated against for exercising your rights. Please note that certain information may be exempt from such requests under applicable law. For example, we need to retain certain information in order to provide our services to you. We also need to take reasonable steps to verify your identity before responding to a request, which may include, at a minimum, depending on the sensitivity of the information you are requesting and the type of request you are making, verifying your name and email address. Depending on your jurisdiction, you may be permitted to designate an authorized agent to submit certain requests on your behalf. In order for an authorized agent to be verified, you must provide the authorized agent with signed, written permission to make such requests or a power of attorney. We may also follow up with you to verify your identity before processing the authorized agent’s request. If you would like further information regarding your legal rights or would like to exercise any of them, please support@beginlearning.com.
Depending on applicable law, you may have the right to appeal our decision to deny your request, if applicable. If we deny your request, we will provide you with information on how to appeal the decision, if applicable, in our communications with you.
Marketing Communications. You may instruct us not to use your information to contact you by email, postal mail, or phone regarding products, services, promotions and special events that might appeal to your interests by contacting us using the information in the “Contact Information” section below. You can unsubscribe from our marketing emails via the unsubscribe link provided in the emails or by emailing us at support@beginlearning.com. If you receive an unwanted SMS or text message from us, you may reply STOP to opt out of receiving future messages. Please note that it may take us some time, consistent with our legal obligations, to process your request. Even if you opt out from receiving marketing messages from us, you will continue to receive administrative messages from us, such as order confirmations, updates to our policies and practices, or other communications regarding our relationship or transactions with you.
Notice of Right to Opt Out of Sales of Personal Information and Processing/Sharing of Personal Information for Targeted Advertising Purposes. Depending on your jurisdiction, you may also have the right to opt out of “sales” of your information and “sharing”/use of your information for “targeted advertising.”
We also provide personal information to third-party advertising providers for targeted advertising purposes, so that we can provide you with more relevant and tailored ads regarding our services, or use analytics partners to assist us in analyzing use of our services and our user/customer base. The disclosure of your personal information to these third parties to assist us in providing these services may be considered a “sale” of personal information under applicable law, or the processing/sharing of personal information for targeted advertising purposes.
If you would like to opt out of our online disclosure such as through cookie and pixel technology of your personal information for purposes that could be considered “sales” for those third parties' own commercial purposes, or “sharing” for purposes of targeted advertising, please review the information and follow the instructions in the “Online Analytics and Advertising” section above and in the “California Privacy Notice at Collection” section below. You must make this choice on each site/app on each browser/device you use to access the Services. You must also renew this choice if you clear your cookies or your browser is set to do that. You can also submit a request to opt out of the use of your email address and other personal information related to that email address for targeted advertising purposes by support@beginlearning.com. Depending on your jurisdiction, you may be permitted to designate an authorized agent to submit such requests on your behalf. Please note that we do not knowingly sell the personal information of minors under 16 years of age.
Please note that if you have a legally-recognized browser-based opt out preference signal turned on via your device browser, we recognize such preference in accordance with applicable law.
11. CALIFORNIA PRIVACY NOTICE AT COLLECTION
Information for California Residents. If you are a California resident, California law requires us to provide you with some additional information regarding how we collect, use, and disclose your personal information (as defined by the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 (“CCPA”). In this section, the terms “personal information” and “sensitive personal information” have the meaning set forth in the CCPA.
The following chart provides information about our practices in the 12 months leading up to the effective date of this Policy in relation to the categories of personal information that we collected from California residents generally– including the categories of sensitive personal information (precise location information) – the purposes for which we use the information, and the categories of third parties to whom we disclose the information for business purposes.
Categories of information collected (see “The Information We Collect” section above for additional information) |
Purpose of use |
Categories of third parties to whom we disclose the information for business and operational purposes (See “How We Disclose the Information We Collect” section above for additional information) |
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Contact and Registration Information such as name, mailing address, phone number, email address, date of birth, and login information (username and password); and information about your browser or device such as your IP address and device IDs |
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Demographic information Such as interests, age, and the number of children who will utilize the Services on the Adult User’s account |
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Customer service information such as questions and other messages you address to us directly; and summaries or voice recordings of your interactions with our customer service team |
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Inferences about your preferences and characteristics such as activity interest, hardware usage and preferences, demographics and behavioral interests |
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Financial information such as credit card information stored by our payment processors on our behalf |
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Transactional information such as information about your transactions with us |
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Survey, research, feedback, or sweepstakes information such as information you provide in response to a survey or sweepstakes on in relation to the Services |
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Internet network and device activity data such as browsing information and usage information |
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Audio or visual information such as audio recordings if you call our customer service |
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Information about others such as if you submit information about others, for instance in relation to an order or a referral program |
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Information provided by account holders about individuals who will use the underlying services Such as information provided by account holders about individuals associated with your account, including their name, age, birth month and year, gender, zip code, proficiency, and interests |
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Other information Any other information that you provide in the course of using the Services |
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Sale and Sharing of Personal Information. As explained in the “How We Disclose Information We Collect” section above, we sometimes disclose information to unaffiliated third parties we collaborate with or that provide offers that we think may be of value to you. This disclosure of information may be considered a “sale” under the CCPA. We also provide personal information to third-party advertising providers for targeted advertising purposes, so that we can provide you with more relevant and tailored ads regarding our services, or use analytics partners to assist us in analyzing use of our services and our user/customer base. The disclose of your personal information to these third parties to assist us in providing these services may be considered a “sale” of personal information under the CCPA, or, the “sharing” of your personal information for purposes of “cross-context behavioral advertising.”
The following chart lists the categories of personal information we have sold or shared over the last 12 months and the categories of third parties to which we have sold or shared:
Category of Personal Information | Categories of Third Parties to Which we Have “Sold” and “Shared” this Personal Information |
Contact and Registration Information | Advertising partners and advertisers;Analytics providers |
Demographic Information | Analytics providers |
Inferences about your preferences and characteristics | Analytics providers |
Transactional information | Advertising partners and advertisers;Analytics providers |
Survey, research, or sweepstakes information | Advertising partners and advertisers;Unaffiliated third parties for their advertising purposes;Analytics providers |
Internet network and device activity data | Advertising partners and advertisers;Analytics providers |
Information about others | Advertising partners and advertisers;Analytics providers |
If you would like to opt out of our online disclosure such as through cookie and pixel technology of your personal information for purposes that could be considered “sales” for those third parties' own commercial purposes, or “sharing” for purposes of targeted advertising, please review the information and follow the instructions in the “Online Analytics and Advertising” section above. You must make this choice on each site/app on each browser/device you use to access the Services. You must also renew this choice if you clear your cookies or your browser is set to do that. You can also submit a request to opt out of the use of your email address and other personal information related to that email address for targeted advertising purposes by support@beginlearning.com. Depending on your jurisdiction, you may be permitted to designate an authorized agent to submit such requests on your behalf. Please note that we do not knowingly sell personal information of minors under 16 years of age.
Please note that if you have a legally-recognized browser-based opt out preference signal turned on via your device browser, we recognize such preference in accordance with applicable law.
Your Rights & Choices. To learn more about or to exercise your rights regarding your data, please see the “Your Rights and Choices” section above.
“Shine the Light” Disclosure. The California “Shine the Light” law gives residents of California the right under certain circumstances to opt out of the sharing of certain categories of personal information (as defined in the Shine the Light law) with third parties for their direct marketing purposes. We do not share your personal information with third parties for their own direct marketing purposes within the meaning of that law.
Retention. We retain your information only for as long as is necessary to provide the Services and to fulfill the transactions you have requested, or for other necessary purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements. In determining how long to retain information, we consider the amount, nature and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure of the information, the purposes for which we process the information, applicable legal requirements, and our legitimate interests. The purposes for which we process information (as well as the other factors listed above) may dictate different retention periods for the same types of information. For example, we retain your email address as an authentication credential (where applicable) as long as you have an account with us and an additional period of time after that for our legitimate interests and for our fraud and legal compliance purposes. If you opt out of email marketing, we maintain your email on our suppression list for an extended time to comply with your request. We may delete or de-identify your information sooner if we receive a verifiable deletion request, subject to exemptions under applicable law. We may retain cached or archived copies of your information.
12. INTERNATIONAL TRANSFERS
Your personal information may be transferred to, stored in, accessed from, or processed in the United States or other jurisdictions in which we or our service providers maintain facilities. You understand that these jurisdictions may have different data protection regimes than in the country in which you are located.
Where legally required, we will use an adequate transfer method. For example, whenever we transfer your personal information from an entity in the EEA and UK to the United States, we may use standard contractual clauses approved by the European Commission which give personal information the same protection it has in Europe or rely on another adequate mechanism. Where applicable, you are entitled, upon request, to receive a copy of the relevant safeguard (e.g., EC standard contractual clauses) that have been taken to protect personal information during such transfer. For a copy of the relevant safeguard please contact us using the information in the Contact Information section below.
- CHANGES TO THIS PRIVACY POLICY
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in the law, our data collection and use practices, the features of the BEGiN Services, or advances in technology. When we do so, we will post the updated Policy on the BEGiN Services with a new “Last updated” date. Updates become effective immediately on the posting of the new Policy. We encourage you to check the BEGiN Services and Policy regularly. If we make a material change to the Policy, we will provide you with notice in accordance with legal requirements. Your use of the BEGiN Services following any such change constitutes your agreement that all information collected from or about you after the revised Privacy Policy is posted will be subject to the terms of the revised Privacy Policy.
14. CONTACT INFORMATION
If you have any questions or comments about this Privacy Policy, our privacy practices, or want to exercise any of your rights with regard to your information, please email us at support@beginlearning.com or use our online contact us form.
HOMER Privacy Policy
This Privacy Policy (“Privacy Policy”) describes how we collect, use, and disclose information in connection with the use of all websites, applications, and other online products and services provided by us that link to this Privacy Policy, including www.learnwithhomer.com (and all related subdomains) (the “Site”) and the HOMER Learn & Grow, Learn & Play by Fisher-Price and Learn with Sesame Street mobile applications (the “Mobile Applications”) and related online and offline services thereto, including any services, transactions, or engagement you might have with us (collectively, the “Services”) by you and the children who use your account to access the Services.
Please carefully read this Privacy Policy, which is part of our Terms of Use, before using our Services. If you do not agree with the Terms of Use and/or this Privacy Policy, you must refrain from using our Services. By accessing or using our Services, you agree to our use of your information consistent with the Terms of Use and this Privacy Policy.
Please review the “Children’s Privacy” section below for details on HOMER’s information collection, use, and sharing practices related to information collected from children.
INFORMATION WE COLLECT
Information You Provide To Us
We collect information you as the adult choose to share with us, including information you enter through the Services. For example, if you are an adult user of the Services or visitor to the Site, when you:
- Create an account to use the Services or request further information about the Services, we may collect contact information (such as your name, email address, and phone number) and registration data (such as your display name and year of birth, child’s first name and date of birth, child’s interests, username, password, and child’s age);
- Authenticate your identity, we may collect your name; e-mail address; username; password and other information and documentation to authenticate your identity and verify your permission to allow your child to interact with the Services in compliance with applicable laws and regulations.
- Interact with the Services, we may collect information related to your and your child’s completion of activities, interests, and use of our Services as well as other information you enter through the Services;
- Contact us with questions or for customer service, we may collect contact information (such as your name, email address, and phone number) as well as any information you provide in connection with your outreach;
- Pay for services or products, we may collect payment information when you become a subscriber to the Services. When you subscribe to our Services, the order process may request a credit card or other payment information (i.e., PayPal). For subscriptions completed on our Site, payments are processed using a third-party service provider and we do not collect, process, or store any of your information during the billing process. For subscriptions completed on our Mobile Applications, payments are processed using the Apple App Store or Google Play Store and we do not collect, process, or store any of your information during the billing process. Any credit card information we collect is encrypted.
- Participate in promotions, offers, programs, events, surveys, and sweepstakes, we may collect basic contact information and any other information you provide in connection with these activities; and
- Refer others to HOMER, we may collect the contact information (such as name and email address) you provide us about those persons.
Once you, as an adult, are onboarded and authenticated, your child may begin to use the Services. Adults provide HOMER with basic information about the child as listed above and allow the child to use the adult’s account on the adult’s devices. HOMER then collects information about the device (as identified below), the account log in information, information related to the status of the child’s completion of the activities offered
through the Services (“Child Activity Information”), and related automatically collected information (as described below).
Information We Collect Through Automated Means
We may automatically collect, receive, and store certain information in connection with the actions you take on the Services and in connection with use of the Services (“Device and Usage Data”). As discussed further below in the “Cookies & Similar Technologies” section, we and our service providers, may use a variety of technologies, including cookies, to assist in this information collection. For example, each time you use the Services, we may automatically collect the type of web browser and operating system you use, the type of device you use (including mobile devices), your IP address, Internet service provider, unique device identifiers, device hardware specifications, other installed software and other information in accordance with your device settings and permissions. We may also collect the pages you view, referring and exit pages, the date and time of your visit, the number of clicks to, from, and within the Services, time spent on each page, usage preferences, and search terms.
We may also collect different types of information about your location, including general location information (such as your IP address and ZIP code) and we may use that information to customize the Services with location-based information and features.
Information We Collect from Other Sources
We may collect information from other sources, such as payment, analytics, and security service providers, survey and marketing providers, social networks, and researchers. For example, we utilize certain analytics tools to improve the Services experience for users. We may also collect information you as the adult have authorized the social networking service to share with us (such as your user ID, public profile information, email address, birthday, friends list, and pages you have “liked”). We may aggregate the characteristics and browsing habits of users, on an anonymized basis, to provide products and services that are more tailored. We may also receive your information when a user provides us with your contact information as part of a referral feature.
HOW WE USE INFORMATION
We use adults’ information to:
- Provide you and your child with the Services, information you request, and a customized experience;
- Manage, verify, and authenticate your account;
- Engage in transactions, including contacting you about your account, billing, remitting, or charging you, and processing payments;
- Improve the Services and our marketing, including customization and personalization;
- Provide you with effective customer service;
- Communicate with you about the Services and contact you with special offers, promotional information, content, publications, and other information we believe will be of interest to you (in accordance with any privacy preferences you have expressed to us) via mail, email, telephone, text messaging, and/or push notifications and display media;
- Analyze use of the Services and improve the content, functionality, and usability of the Services, enhance the user experience, and improve our business;
- Invite you to participate in promotions, sweepstakes, surveys and provide feedback to us;
- Secure the Services and investigate and help prevent fraud, security issues, and abuse;
- Understand, detect, and resolve problems with the Services and other issues being reported;
- Comply with any procedures, laws, and regulations where necessary for our legitimate interests or legitimate interests of others;
- Establish, exercise, or defend our legal rights where necessary for our legitimate interests or the legitimate interests of others, including the enforcement of our Terms of Use, other usage policies and agreements, and other legal terms or controls, or to engage in other legal matters; and
- Fulfill other requests with your consent and for any other purposes disclosed at the time you provide personal information.
We use Child Activity Information to:
- Measure the child’s performance in activities;
- Adapt the learning experience to the child’s needs;
- Assess the child’s progress and provide reports to adults on children’s performance on activities;
- Analyze use of the Services and improve the content, functionality, and usability of the Services, enhance the user experience, and improve our business;
- Comply with any procedures, laws, and regulations where necessary for our legitimate interests or legitimate interests of others;
- Understand, detect, and resolve problems with the Services and other issues being reported;
- Comply with any procedures, laws, and regulations where necessary for our legitimate interests or legitimate interests of others;
- Establish, exercise, or defend our legal rights where necessary for our legitimate interests or the legitimate interests of others, including the enforcement of our Terms of Use, other usage policies and agreements, and other legal terms or controls, or to engage in other legal matters; and
- Fulfill other requests with the relevant adult’s consent.
Combined information
For the purposes discussed in this Privacy Policy, we may combine the information that we collect through the Services with information that we receive from other sources, both online and offline, and use such combined information in accordance with this Privacy Policy.
Aggregate/De-identified Information
We may aggregate and/or de-identify any information collected through the Services so that such information can no longer be linked to you or your device (“Aggregate/De-Identified Information”). We may use Aggregate/De-Identified Information for any purpose, including without limitation for research and marketing purposes, and may also share such data with any third parties in our discretion.
LEGAL BASES FOR USE OF YOUR INFORMATION
The laws of some jurisdictions, including the European Economic Area (“EEA”) and the United Kingdom (“UK”), require that companies only process your “Personal Data” (as that term is defined in the applicable law, like the EU General Data Protection Regulation) if they have a “legal basis” (or justifiable need) for processing your Personal Data. To the extent those laws apply, our legal bases for processing Personal Data are as follows:
- To perform our obligations pursuant to a contract (or pending contract) with you. For example, we will process your Personal Data to comply with our Terms of Use to enter into a contract with you, and to honor our commitments in any contracts that we have with you.
- For our legitimate interests or the legitimate interests of others. For example, we will process your Personal Data to: operate our business and our Services; identify and fix any issues with our Services; provide customer service; secure the Services; learn more about how our customers use the Services; perform internal analytics; improve the Services and users’ experiences; conduct marketing; provide you with certain information about new products, special offers or other information that we think you may find interesting using the email address which you have provided in accordance with applicable law; make and receive payments; comply with legal requirements and defend our legal rights; prevent fraud; engage in a business change (e.g., sale, merger); and to know the customer to whom we are providing Services.
- To comply with our legal obligations, such as our obligation to share data with tax authorities.
- With your consent. Where we rely on this basis, you may have the right to withdraw your consent at any time as described in the “Data Protection Rights, Information, and Choices” section below.
COOKIES & SIMILAR TECHNOLOGIES
To collect the information in the “Information We Collect Through Automated Means” section above, we and our service providers use web server logs, cookies, tags, SDKs, tracking pixels, localstorage and similar tracking technologies. We use these technologies to improve our Services and in order to offer you as the adult a more tailored experience in the future.
- A web server log is a file where website activity is stored.
- An SDK is a set of tools and/or code that we embed in our applications and software to allow third parties to collect information about how users interact with the Services.
- A cookie is a small text file that is placed on your computer or mobile device when you use the Services, that enables us to: (i) recognize your computer; (ii) store your preferences and settings; (iii) understand the web pages of the Services you have visited; (iv), enhance your user experience by delivering and measuring the effectiveness of content and advertising tailored to your interests; (v) perform searches and analytics; and (vi) assist with security and administrative functions. Some cookies are placed in your browser cache while those associated with Flash technologies are stored with your Adobe Flash Player files.
- Tracking pixels (sometimes referred to as web beacons or clear GIFs) are tiny electronic tags with a unique identifier embedded in websites, online ads and/or email that are designed to: (1) collect usage information like ad impressions or clicks and email open rates; (2) measure popularity of the Services and associated advertising; and (3) access user cookie.
- LocalStorage is a web storage object for storing data on the client – that is, locally, on your computer. Data stored locally has no expiration date and will exist until it's been deleted.
As we adopt additional technologies, we may also gather information through other methods.
Please note that you can change your settings to notify you when a cookie is being set or updated, or to block cookies altogether. Please consult the “Help” section of your browser for more information (e.g., Internet Explorer; Google Chrome; Mozilla Firefox; or Apple Safari). Please note that by blocking, disabling, or managing any or all cookies, you may not have access to certain features or offerings of the Services.
ONLINE ANALYTICS AND ADVERTISING
Analytics. We may use third-party analytics services (such as those of Google Analytics) as well as self hosted data collection services on our Services to collect and analyze usage information through cookies and similar technologies; engage in auditing, research, or reporting; assist with fraud prevention; and provide certain features to you. To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-out Browser Add-on by clicking here.
Advertising. We may work with a number of companies that assist in marketing our services to you, as the adult, on third party websites, mobile apps, and online services. These third parties may use cookies, web beacons or other tracking technologies to collect information about your use of certain parts of the Services and your activities across other websites and online services, which they may associate with persistent identifiers. Sometimes, these identifiers may be derived from a hashed or encrypted version of personal information such as your email address. We may use this information to measure the performance of our advertising as well, for instance, to evaluate which ads or content our users prefer, or which are most effective. In addition, sometimes we or an advertising partner may tailor advertising to you across different devices.
Their activities and your choices regarding their use of your information to personalize ads to you are subject to and set out in their own policies. We neither have access to, nor does this Privacy Policy govern, the use of cookies or other tracking technologies that may be placed on your computer, mobile phone, or other device
by non-affiliated, third-party providers. As described below, these providers may offer you a way to opt-out of the collection of information that is used for our interest-based advertising to you. We cannot guarantee that these instructions will not change, or that they will continue to be available; they are controlled by each
third-party service provider, not us. We do not use Child Activity Information to direct or personalize advertisements, do not advertise to children, and do not present third-party advertising within the Services.
If you are interested in more information about interest-based advertising and how you can generally control cookies other tracking technologies from being put on your computer to deliver such advertising, you may visit the Network Advertising Initiative’s Consumer Opt-Out link, the Digital Advertising Alliance’s (DAA’s) Consumer Opt-Out link, or TrustArc’s Advertising Choices Page. To opt out of the display of interest-based advertising from Google, please visit the Google Ads Settings page. For more information and to exercise your choices regarding Facebook and/or Instagram ads, please visit the Facebook Ads Settings page and/or the Instagram Ads Settings page.
Notice Concerning Do Not Track. Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. We are committed to providing you with meaningful choices about the information collected on our website for third party purposes, and that is why we provide the variety of opt-out mechanisms listed above. Because of the changing state of technology and indecision within the industry regarding the meaning of DNT signals, we currently do not make any guarantee that we will honor DNT signals. Learn more about Do Not Track.
HOW WE SHARE INFORMATION
We will share the information we collect from and about you in the following ways:
- Service Providers: We may provide access to or share your information with select third parties who perform services on our behalf, such as online hosting and maintenance, marketing and promotion design and management, management of e-commerce systems, payment processing, data storage and management, marketing and email delivery, analytics, customer service, security and fraud prevention, legal services, and identity and contact information validation.
- Advertising Partners. We may share information about the adult’s interaction with our Services with partners in relation to personalizing advertising and integrations related to their services. To be clear, we do not share Child Activity Information with advertising partners.
- Third Party Partners to Provide Co-Branded or Jointly Offered Products and Services. Some of our Services may from time-to-time partner with another brand, retailer or other third party (“Partners”) to offer services, products, events and promotions on a co-branded or cross-promotional basis. Your information may be collected directly by, or shared with the third party, as well as with any participating sponsors or advertisers of such Services. We will seek your consent beforehand where required by applicable law. These third parties will use your information in accordance with their own privacy policies.
- Business Transfers: As we continue to develop our business, we may buy, merge, or partner with other companies. In such transactions (including in contemplation of such transactions), information may be among the transferred assets. If a portion or all of our assets are sold or transferred to a third party, user information would likely be one of the transferred assets. If such transfer is subject to notifications or restrictions under applicable laws, we will comply with such requirements.
- Comply with Laws and Protect Our Rights and the Rights of Others: We may disclose your information when we, in good faith, believe disclosure is appropriate to comply with the law, a court order or a subpoena. We may also disclose your information to prevent or investigate a possible crime; to protect the security of the Services; to enforce or apply our online Terms of Use or other agreements; or to protect our own rights or property or the rights, property, or safety of our users or others.
- With Your Consent or At Your Direction: We may share information with third parties when you direct us to do so or if you have consented to additional sharing of your information (including as set out in this Privacy Policy).
A list of the operators who collect or maintain personal information from children through our Services is located here.
As noted above, we do not share Child Activity Information with third parties for marketing or promotional purposes and do not advertise to children.
SECURITY
We recognize the importance of implementing a variety of security safeguards designed to protect the confidentiality of your information. However, no data transmission over the Internet or other network is completely secure. As a result, while we strive to protect information you transmitted on or through our Services, you do so at your own risk.
When you create an account, you may be prompted to create a username or password. If you create an account with us, you are responsible for maintaining the confidentiality of your account password and for any activity that occurs under your account. We are not responsible for any loss or damage arising from your failure to maintain the confidentiality of your password. We urge you to change your passwords often, use a combination of letters and numbers, and make sure you are using a secure browser. If you have reason to believe that your interaction with us is no longer secure or if you suspect someone else is using your account, please let us know immediately by contacting us as indicated in the “Contact Us” section below.
THIRD PARTY LINKS AND FEATURES
Please be aware that third-party websites accessible or recommended through our Services may have their own privacy and data collection policies and practices. These links and features are provided for your reference and convenience only and do not imply any endorsement of information provided through these third-party links and features, nor any association with their operators. We are not responsible for any actions, content of websites, or privacy policies of such third parties. We urge you to read the privacy and security policies of these third parties.
HOW LONG WE RETAIN YOUR DATA
We will retain your information for as long as we have a business need for it or as needed to comply with applicable legal obligations. We also retain and use your information as necessary to resolve disputes, protect HOMER and our users, and enforce our agreements.
DATA PROTECTION RIGHTS, INFORMATION, AND CHOICES
You may have certain rights with respect to your personal information as further described in this section, in addition to any rights discussed elsewhere in this Privacy Policy. Please note your rights and choices vary depending upon your location.
Marketing Communications
You may instruct us not to use your information to contact you by email, postal mail, or phone regarding products, services, promotions and special events that might appeal to your interests by contacting us using the information in the “Contact Us” section below. In commercial email messages, you can opt out by following the instructions located at the bottom of such emails. Removing your name from the email list may take a reasonable amount of time. Please note that, regardless of your request, we may still use and share certain information as permitted by this Privacy Policy or as required by applicable law. For example, you may not opt out of certain operational emails, such as those reflecting our relationship or transactions with you.
In addition, if you consent in accordance with the HOMER Messaging Terms & Conditions, you agree to receive recurring automated promotional and personalized marketing text (e.g., SMS and MMS) messages from HOMER and also agree to the HOMER Messaging Privacy Policy. You can opt-out of receiving further
commercial text messages by responding to any of our text messages with any of the following replies: STOP, END, CANCEL, UNSUBSCRIBE, or QUIT.
If you no longer wish to receive push notifications to your device, you may opt out by changing your notification settings on your device or, if applicable, through the push notification service. For mobile devices, the device manufacturer, and not HOMER, controls these notification settings.
Account Information.
To keep your or your child’s information accurate, current, and complete, delete your or your child’s information, or restrict us from further collecting or using your child’s information, please contact us through the app or at privacy@homerapp.com.
Additional Choices
You can also make certain choices by using the options described in our “Cookies & Similar Technologies” and “Online Analytics and Advertising” sections above.
Rights with Respect to Your Information
Depending on where you live, you may have certain rights with respect to your information. For example, under local laws, including in the EEA, UK, and Canada, you may have some or all the following rights:
- The right to access personal information we hold about you.
- The right to have any inaccurate personal information we hold about you corrected or updated.
- The right to object to our processing of your personal information or prevent the processing your personal information for direct-marketing purposes.
- The right to withdraw your consent at any time if and to the extent we are relying on consent as the basis for processing your personal information.
- The right to restrict the use of your personal information.
- The right to have the personal information we hold about you deleted in certain circumstances.
- The right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, with certain exceptions.
If you are a California resident, please see the “Privacy Information for California Residents” section below for information about your specific rights and how to exercise them under California law.
For residents of other jurisdictions, to exercise your data protection rights or to receive more details in connection with them, you can submit requests via privacy@homerapp.com. You may be required to provide additional information necessary to confirm your identity before we can respond to your request.
We will consider all such requests and provide our response within the time period required by applicable law. Please note, however, that certain information may be exempt from such requests, for example if we need to keep the information to comply with our own legal obligations or to establish, exercise, or defend legal claims. Your rights and our responses will vary based on your state or country of residency. Please note that you may be located in a jurisdiction where we are not obligated, or are unable, to fulfill a request. In such a case, your request may not be fulfilled.
If applicable, you may make a complaint to your local data protection supervisory authority in the country where you are based. Alternatively, you may seek a remedy through local courts if you believe your rights have been breached.
Identifying the Data Controller
Data protection laws in certain jurisdictions differentiate between the “controller” and “processor” of information. Conscious Content Media Inc. is the controller of data collected in relation to your use of the Services, such as information collected or maintained in relation to a user’s account, Device and Usage Data (including, internet or other network or device activity, Services metadata, log data, location information), cookie information, and other information provided to us.
Privacy Information for California Residents
California Privacy Rights
Terms used in this section and not otherwise defined have the meaning given to them under the California Consumer Privacy Act (“CCPA”).
California law requires us to provide some additional information regarding your rights with respect to your “personal information.” In many cases, if you are a California resident, the CCPA allows you to make certain requests about your personal information. Specifically, unless certain exceptions apply, the CCPA allows you to request us to:
- Inform you about the categories of personal information we collect or disclose about you; the categories of sources of such information; the business or commercial purpose for collecting your personal information; and the categories of third parties with whom we share/disclose personal information.
- Provide access to and/or a copy of certain personal information we hold about you.
- Delete certain personal information we have about you.
- Provide you with information about certain financial incentives that we offer to you, if any.
You also have certain rights under the CCPA not to be subject to certain negative consequences for exercising CCPA rights.
We reserve the right to verify your identity before responding to a request, which may include, at a minimum, depending on the sensitivity of the information you are requesting and the type of request you are making, verifying your name, email address, phone number, or other information. You are also permitted to designate an authorized agent to submit certain requests on your behalf. In order for an authorized agent to be verified, you must provide the authorized agent with signed, written permission to make such requests or a power of attorney. We may also follow up with you to verify your identity before processing the authorized agent’s request.
Please note that certain information may be exempt from such requests under California law. For example, we need certain information in order to provide the Services to you or to comply with legal obligations, so we would need to either reject your request to delete the information or, if we are legally permitted to delete it, we would need to terminate our provision of the Services to you after deleting it. If you would like further information regarding your legal rights under California law or would like to exercise any of them, please email privacy@homerapp.com.
Collection, Use, and Disclosure of Californian’s Personal Information
During the 12 months leading up to the effective date of this Privacy Policy, we collected (and continue to collect) all of the categories of information listed in the chart below and described in the “Information We Collect” section of our Privacy Policy. That section also explains the sources from which we collect information about you, including, for example, you, service providers, other users, Partners, analytics providers, cookies and tracking technologies, survey partners, and marketing partners.
The “How We Use Information” section of this Privacy Policy explains how and why we use your personal information. Generally speaking, we use your information to provide our Services, manage and verify your account, offer and personalize the Services, bill, remit, charge, and process payments, send communications, provide customer service, analyze, research, develop, and improve the Services, enforce legal terms and defend our rights, investigate and prevent security issues, fraud, and abuse, comply with laws, and as described when collecting your information.
We share certain information as set forth in “How We Share Information” section and in the chart below, and we allow third parties to collect certain information about your activity, for example through cookies, as explained in the “Cookies & Similar Technologies” section. Consistent with applicable laws, we may share Aggregate/De-Identified Information with third parties.
California residents may opt out of the “sale” of their personal information. California law broadly defines “sale” in a way that may include allowing third parties to receive certain information such as cookies, IP address and/or browsing behavior for interest-based advertising or related purposes. Although HOMER does not currently sell personal information in exchange for any monetary consideration, we may share personal information for these purposes in such a way that could be deemed a “sale” as defined by the CCPA. We also share certain information as set forth in “Cookies & Similar Technologies” section. For details on how to opt out of cookies, please see the “Cookies & Similar Technologies” section.
If you or your authorized agent would like to opt out of HOMER’s use of your information for such purposes that are considered a “sale” under the CCPA, you may do so as outlined on the following page: Do Not Sell My Personal Information. Please note that we do not knowingly sell Child Activity Information or the personal information of minors under 16 years of age.
In the 12 months since the effective date of this Privacy Policy, we made the following disclosures of personal information about California residents:
Category of personal information collected by HOMER | Categories of third parties to which the information was disclosed for a business purpose |
Identifiers, such as name, display name, and username. |
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Contact and account registration data, such as name, email address, phone number, or other contact information. |
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Demographic information, such as interests and dates and years of birth. |
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Customer service information, such as questions and other messages you address to us and summaries or voice recordings of your interactions with customer care. |
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Inferences about your preferences and characteristics, such as activity interest, hardware usage and preferences, demographics and behavioral interests. |
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Financial and transactional information, such as billing information and financial account information (including PayPal and credit card), and information about your transactions with us. |
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Device information and identifiers, such as IP address, browser type and language, operating system, platform type, device type, and software and hardware attributes. |
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Connection and usage data, such as telemetry data, landing pages, browsing activity, content or ads viewed and clicked, dates and times of access, pages viewed, time spent on each page, search terms, and information about network web traffic (including traffic from a specific user). |
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Geolocation data, such as city, state, country, and ZIP code associated with your IP address. |
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Information provided via research, surveys, sweepstakes, and/or other marketing research efforts |
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Other information, such as any other information you choose to directly provide to us in connection with your use of the Services. |
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California “Shine the Light” Disclosure
The California “Shine the Light” law gives residents of California the right under certain circumstances to opt out of the sharing of certain categories of personal information (as defined in the Shine the Light law) with third parties for their direct marketing purposes. We do not share your personal information with third parties for their own direct marketing purposes within the meaning of that law.
Privacy Rights for Nevada Residents
Under Nevada law, certain Nevada residents may opt out of the “sale” of “covered information” (as such term is defined under Nevada law) for monetary consideration. We do not engage in such activity as of the effective date of this Privacy Policy.
PRIVACY POLICY CHANGES
This Privacy Policy is subject to change. We reserve the right to update or modify this Privacy Policy at any time to reflect changes in the law, our data collection and use practices, the features of our Services, or advances in technology. We encourage you to review this Privacy Policy frequently for any revisions or amendments. Changes to this Privacy Policy will be made accessible through use of the Services with an updated “Last Revised” date. If we make material changes to how we collect, use, and disclose personal information from children under 13 years of age, we will, where necessary, notify you more prominently and/or obtain your prior consent, including parental consent. For all other changes you will be deemed to have been made aware of and have accepted the changes by your continued use of our Services.
CHILDREN’S PRIVACY
HOMER adheres to the Children's Online Privacy Protection Act (“COPPA”). COPPA is a law in the United States that regulates the way in which online websites may collect and use information from children. We do not collect or use information in a manner that is inconsistent with the COPPA. For more information on the COPPA please review the rule or consult this simple one-page informational guide from the kidSAFE Seal Program.
COPPA requires that we inform parents and legal guardians about how we collect, use, and disclose personal information from children under 13 years of age; and that we obtain the consent of parents and guardians in order for children under 13 years of age to use certain features of our Services. HOMER is kidSAFE COPPA Certified. This means that the product has been independently, reviewed, and certified by kidSAFE to meet certain standards of online safety and privacy, and is authorized to display the kidSAFE Seal under kidSAFE’s FTC approved COPPA Safe Harbor program. Under the kidSAFE program users can also report concerns or complaints directly to kidSAFE through this link: https://www.kidsafeseal.com/certifiedproducts/homer_learnandgrow_app.html
As described in the “Information We Collect” section above, we collect Child Activity Information, device and account information, and automatically collected information while children use the Services.
As described in the “How We Use Information” section above, we use this information to: (i) measure the child’s performance in activities; (ii) adapt the learning experience to their needs; (iii) assess the child’s progress and provide reports to the relevant adults on children’s performance on activities; (iv) analyze use of
the Services and improve the content, functionality, and usability of the Services, enhance the user experience, and improve our business; (v) comply with any procedures, laws, and regulations where necessary for our legitimate interests or legitimate interests of others; (vi) understand, detect, and resolve problems with the Services and other issues being reported; (vii) comply with any procedures, laws, and regulations where necessary for our legitimate interests or legitimate interests of others; (viii) establish, exercise, or defend our legal rights where necessary for our legitimate interests or the legitimate interests of others, including the enforcement of our Terms of Use, other usage policies and agreements, and other legal terms or controls, or to engage in other legal matters; and (ix) fulfill other requests with the relevant adult’s consent.
As described in the “How We Share Information” section above, we may share this information with hosting, maintenance, data storage, analytics, customer service, security and fraud prevention, and similar service providers, Partners, and others in connection with business transfers, to comply with laws, protect our rights, and the rights of others, and with the appropriate adult’s consent. Our Services do not allow children to make personal information publicly available.
As stated in the “Data Protection Rights, Information, and Choices” section above, parents or legal guardians may contact HOMER to review their child’s information, keep their child’s information accurate, current, and complete, delete their child’s information, or restrict us from further collecting or using your child’s information.
INTERNATIONAL TRANSFERS
Your personal information may be transferred to, stored in, accessed from, or processed in the United States or other jurisdictions in which we or our service providers maintain facilities. You understand that these jurisdictions may have different data protection regimes than in the country in which you are located.
Where legally required, we will use an adequate transfer method. For example, whenever we transfer your personal information from an entity in the EEA and UK to the United States, we may use standard contractual clauses approved by the European Commission which give personal information the same protection it has in Europe or rely on another adequate mechanism. Where applicable, you are entitled, upon request, to receive a copy of the relevant safeguard (e.g., EC standard contractual clauses) that have been taken to protect personal information during such transfer. For a copy of the relevant safeguard please contact us using the information in the Contact Us section below.
CONTACT US
If you have any questions about our Services or this Privacy Policy please email us at support@homerapp.com or write us:
Conscious Content Media Inc. located at 121 Varick Street, Floor 3, NY, NY 10013. Phone: 1(800) 341-6691
Little Passports Privacy Policy
The privacy policy was last revised on January 20, 2022.
Little Passports, Inc. ("Little Passports," "us," "we," or "our") owns and provides various websites, services, materials and software available at https://www.littlepassports.com and related URLs (the "Site", and collectively with the services, materials, and software, the "Services").
- Scope
- Personal Information We Collect
- How We Use Your Personal Information
- How We Share Personal Information
- Data Transfers
- Your Rights
- Your Privacy Rights
- Supplemental California Privacy Notice
- Supplemental Notice for Nevada Residents
- Children's Privacy
- Data Retention and Security
- Contact Us
1. Scope
Little Passports respects your privacy and values your trust. This Privacy Policy is designed to help you understand how we collect, use and share your personal information, and to assist you in exercising the privacy rights available to you.
Little Passports reserves the right, at its sole discretion, to change, modify, update, add, or remove portions of this Privacy Policy at any time. If there are any material changes to this Privacy Policy, we will notify you as required by applicable law. Please check this Privacy Policy periodically for changes. Your continued use of the Site after the posting of any changes to the Privacy Policy will signify your acceptance of those changes. Please note that this Privacy Policy does not apply to any of the personal information that may be collected and processed by any third-party websites, services, or applications that may be accessible through our Services.
2. Personal Information We Collect
The types of information we may collect (directly from you or from third party sources) and our privacy practices depend on the nature of the relationship you have with us and the requirements of applicable law. Some of the ways that we may collect information include:
(a) Data Collected from You Directly
Account Registration Information
If you choose to register at the Site, we will collect personal information for your account, including your full name, email address, password and/or username.
Purchase Information
If you choose to purchase a subscription to our Services, you we may collect information to enable us to process your order and ship products to you or your child, including your name, your street and/or mailing address, your telephone number, your means of payment, and your child's full name, birth month and year. We do not store your payment card information, which is stored securely by our payment processor.
Interactive Features
We and others who use our Services may collect personal information that you submit or make available through our interactive features, such as features that allow you to review or rate our Services. Any information you provide using the public sharing features of the Services (referred to herein as "User Content") will be considered "public," unless otherwise required by applicable law, and is not subject to the privacy protections referenced herein. Please exercise caution before revealing any information that may identify you in the real world to other users.
Surveys
We may contact you to participate in surveys. If you decide to participate, you may be asked to provide certain information, which may include personal information.
Sweepstakes or Contests
We may collect personal information you provide for any sweepstakes or contests that we offer. In some jurisdictions, we are required to publicly share information of sweepstakes and contest winners.
Job Applications
We may post job openings and opportunities on our Services. If you reply to one of these postings by submitting your application, CV and/or cover letter to us, we will collect and use this information to assess your qualifications.
(b) Automatically Collected Usage and Device Information
When you interact with our site, we automatically collect certain information about how you use our Site, including log files, the type of internet browser you are using, the type of computer operating system you are using, the time and date of your use of the Site, location (derived from IP address), whether you clicked on hypertext links within the Site, pages that you visit before, during and after using our Service, the types of content you interact with, the frequency and duration of your activities, and other information about how you use our Services. If you sign up for our SMS messaging service, we will also collect your messaging history and any information included in those messages.
Cookies and Other Technologies
We and third parties that provide us with content, analytics, advertising, or other services may use different types of technologies to collect information, including cookies, local storage, single-pixel GIFs, web beacons and other technologies ("Technologies"). We use Technologies that are small data files placed on your computer, tablet, mobile phone, or other devices (referred to collectively as a "device") that automatically collect certain information whenever you visit or interact with our Sites, Services, applications, messaging, and tools, and to recognize you across devices.
- Cookies are small text files that are placed on your device to identify your computer to our servers, store preferences, and facilitate and enhance your experience. If your browser is configured to accept cookies, we will use cookies to recognize your computer when you visit the Site so that we can provide you with a better experience and improve the quality of the Site. If you wish, you can configure your browser to disable cookies. If you disable cookies, however, it may impair some functionalities of the Site.
- A pixel tag is a piece of code embedded on the Site that collects information about users' engagement on that web page. The use of a pixel allows us to record, for example, that a user has visited a particular web page or clicked on a particular advertisement. We may also include web beacons in e-mails to understand whether messages have been opened, acted on, or forwarded.
If you would like to opt-out of the Technologies we employ on our Site, applications, or tools, you may do so by blocking, deleting, or disabling them as your browser or device permits, as described further below.
Our uses of these Technologies fall into the following general categories:
- Operationally Necessary. This includes Technologies that allow you access to our Services, applications, and tools that are required to identify irregular website behavior, prevent fraudulent activity, improve security or allow you to make use of our Services;
- Performance-Related. We may use Technologies to assess the performance of our Services, including as part of our analytic practices to help us understand how you use our Services (see Analytics below);
- Functionality-Related. We may use Technologies that allow us to offer you enhanced functionality when accessing or using our Services. This may include identifying you when you sign into our Services or keeping track of your specified preferences, interests, or past items viewed;
- Advertising- or Targeting-Related. We may use first party or third-party Technologies to deliver content, including ads relevant to your interests, on our Services or on third-party websites. If you sign up for our text messaging program, cookies may be used to personalize your experience (e.g. send you personalized text messages such as shopping cart reminders).
Social Features
Our Site may include social media features such as the Facebook "Like" and Pinterest buttons (that might include widgets such as the share this button or other interactive mini-programs). These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. These social media features are either hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the privacy policy of the company providing it.
Analytics
We may also use Google Analytics and Google Analytics Demographics and Interest Reporting to process information regarding visitor behavior and visitor demographics on some of our Services, and to develop Site content. We use this information to improve to understand how our Services are used, so that we may improve them or develop new Services. For more information about Google Analytics, please visit www.google.com/policies/privacy/partners/. You can opt out of Google's collection and processing of data generated by your use of the Site by going to http://tools.google.com/dlpage/gaoptout.
(c) Information we collect from Other Sources
We may obtain information about you from other sources, including through your use of third-party sites and applications. For example, if you access our Services through a third-party application, such as an app store, a third-party login service,or a social networking site, we may collect information about you from that third-party application that you have made available via your privacy settings. Additionally, we may place advertisements for our Services on third-party sites and applications (e.g., Facebook) through which you may choose to submit information about you to us.
Referrals and Sharing Features
Our Services may offer various tools and functionalities that allow you to provide information about your friends through our referral service; third parties may also use these services to upload information about you. In addition, we may collect information that other people provide about you when they use our Services, including information about you when they tag you. Our referral services may also allow you to forward or share certain content with a friend or colleague, such as an email inviting your friend to use our Services.
3. How We Use Your Personal Information
We use your information for a variety of business purposes, including to provide our Services, for administrative purposes, and to market our products and Services, as described below.
A. Provide Our Services
We use your information to fulfil our contract with you and provide you with our Services, such as:
- Managing your information and accounts;
- Fulfilling your orders;
- Providing access to certain areas, functionalities, and features of our Services;
- Answering requests for customer or technical support; and
- Communicating with you about your account, activities on our Services, and policy changes.
B. Administrative Purposes
We use your information for various administrative purposes, such as:
- Pursuing our legitimate interests such as direct marketing, research and development (including marketing research), network and information security, and fraud prevention;
- Detecting security incidents, protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for that activity;
- Measuring interest and engagement in our Services;
- Short-term, transient use, such as contextual customization of ads;
- Improving, upgrading or enhancing our Services;
- Developing new products and Services;
- Ensuring internal quality control and safety;
- Authenticating and verifying individual identities, including requests to exercise your rights under this policy;
- Debugging to identify and repair errors with our Services;
- Auditing relating to interactions, transactions and other compliance activities;
- Sharing information with third parties as needed to provide the Services;
- Enforcing our agreements and policies; and
- Complying with our legal obligations.
C. Marketing and Advertising our Products and Services
We may use personal information to tailor and provide you with content and advertisements. We may provide you with these materials as permitted by applicable law.
Some of the ways we market to you include email campaigns, custom audiences advertising, and "interest-based" or "personalized advertising," including through cross-device tracking.
If you have any questions about our marketing practices or if you would like to opt out of the use of your personal information for marketing purposes, you may contact us at any time as set forth in "Contact Us" below.
D. Other Purposes
We also use your information for other purposes as requested by you or as permitted by applicable law.
- Consent. We may use personal information for other purposes that are clearly disclosed to you at the time you provide personal information or with your consent.
- Automated Decision Making. We may engage in automated decision making, including profiling to send you personalized messages and cart reminders. Little Passport's processing of your personal information will not result in a decision based solely on automated processing that significantly affects you unless such a decision is necessary as part of a contract we have with you, we have your consent, or we are permitted by law to engage in such automated decision making. If you have questions about our automated decision making, you may contact us as set forth in "Contact Us"
- De-identified and Aggregated Information. We may use personal information and other information about you to create de-identified and/or aggregated information, such as de-identified demographic information, information about the device from which you access our Services, or other analyses we create.
- Share Content with Friends or Colleagues. Our Services may offer various tools and functionalities. For example, we may allow you to provide information about your friends through our referral services. Our referral services may allow you to forward or share certain content with a friend or colleague, such as an email inviting your friend to use our Services. Please only share with us contact information of people with whom you have a relationship (e.g., relative, friend neighbor, or co-worker).
4. How We Share Personal Information With Others
We may share your personal information with the following categories of third parties:
Providers
We may share any personal information we collect about you with our third-party service providers. The categories of service providers to whom we entrust personal information include service providers for the provision of the Services, such as payment and transaction processing, customer service activities, IT, and related services.
Business Partners
We may provide personal information to business partners to provide you with a product or service you have requested. We may also provide personal information to business partners with whom we jointly offer products or services.
Affiliates
We may share personal information with our affiliated entities for our administrative purposes.
Referral or Shared Content
When you request our referral services to forward or share certain content with a friend, such as an email inviting a friend to our Services or sharing certain content from the Services with a friend, we may share that content with your friend.
Advertising Partners
We may share your personal information with third-party advertising partners. These third-party advertising partners may set Technologies and other tracking tools on our Services to collect information regarding your activities and your device (e.g., your IP address, cookie identifiers, page(s) visited, location, time of day). These advertising partners may use this information (and similar information collected from other services) for purposes of delivering personalized advertisements to you when you visit digital properties within their networks. This practice is commonly referred to as "interest-based advertising" or "personalized advertising."
APIs/SDKs
We may use third-party Application Program Interfaces ("APIs") and Software Development Kits ("SDKs") as part of the functionality of our Services. For more information about our use of APIs and SDKs, please contact us as set forth in "Contact Us" below.
Disclosures to Protect Us or Others
We may access, preserve, and disclose any information we store in association with you to external parties if we, in good faith, believe doing so is required or appropriate to: (i) comply with law enforcement or national security requests and legal process, such as a court order or subpoena; (ii) protect your, our, or others' rights, property, or safety; (iii) enforce our policies or contracts; (iv) collect amounts owed to us; or (v) assist with an investigation and prosecution of suspected or actual illegal activity.
Disclosure in the Event of Merger, Sale, or Other Asset Transfer
If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, purchase or sale of assets, or transition of service to another provider, then your information may be sold or transferred as part of such a transaction, as permitted by law and/or contract.
5. Data Transfers
Personal information collected via or by Little Passports may be stored anywhere in the world, including but not limited to the United States, in the cloud, on our servers, on the servers of our affiliates or the servers of our service providers. Your personal information may be accessible to law enforcement or other authorities pursuant to a lawful request.
If you are located in the European Economic Area, Switzerland, the United Kingdom, or Brazil, you have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable law.
6. Your Rights
Notifications/Opt-out and Other Rights
You have the right to opt out of certain uses and disclosures of your personal information. Where you have consented to Little Passports' processing of your personal information, you may withdraw that consent at any time and opt-out to further processing by contacting us at the address below.
It is Little Passports' policy to provide notifications, whether such notifications are required by law or are for marketing or other business-related purposes, to users via email notice, written or hard copy notice, or through conspicuous posting of such notice on the Site, as determined by Little Passports in its sole discretion. If you consent, we may also use your email address to send you other messages, including special offers. You may opt out of certain notifications by using the unsubscribe link found at the bottom of the email to opt-out of receiving future emails, changing your account settings, or by sending mail to the following postal address:
Little Passports, Inc.
121 Varick Street, Floor 3
New York, NY 10013
We will process your request in accordance with applicable law. Note that you will continue to receive transaction-related emails regarding products or Services you have requested. We may also send you certain non-promotional communications regarding us and our Services, and you will not be able to opt out of those communications (e.g., communications regarding our Services or updates to our Terms or this Privacy Policy).
Do Not Track ("DNT") is a privacy preference that users can set in certain web browsers. DNT is a way for users to inform websites and services that they do not want certain information about their webpage visits collected over time and across websites or online services. Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers.
Cookies and Other Technologies
As noted above, you may stop or restrict the placement of cookies on your computer or remove them from your browser by adjusting your web browser preferences. Please note that cookie-based opt-outs are not effective on mobile applications. However, on many mobile devices, application users may opt out of certain mobile ads via their device settings By following the instructions for Android, iOS, and others.
The online advertising industry also provides websites from which you may opt-out of receiving targeted ads from our data partners and our other advertising partners that participate in self-regulatory programs. You can access these, and also learn more about targeted advertising and consumer choice and privacy, at www.networkadvertising.org/managing/opt_out.asp, or http://www.youronlinechoices.eu/ and www.aboutads.info/choices/. You can also opt out of data collection by Google Analytics by visiting http://tools.google.com/dlpage/gaoptout.
Whether you are using our opt-out or an online industry opt-out, these cookie-based opt-outs must be performed on each device and browser that you wish to have opted-out. For example, if you have opted-out on your computer browser, that opt-out will not be effective on your mobile device. You must separately opt-out in each browser and on each device.
The online advertising industry also provides websites from which you may opt out of receiving targeted ads from data partners and other advertising partners that participate in self-regulatory programs. You can access these and learn more about targeted advertising and consumer choice and privacy by visiting the Network Advertising Initiative, the Digital Advertising Alliance, the European Digital Advertising Alliance, and the Digital Advertising Alliance of Canada.
Text Messages
You may opt out of receiving text messages from us by following the instructions in the text message you have received from us or by otherwise contacting us.
7. Your Privacy Rights
In accordance with applicable law, you may have the right to:
- Access Personal Information about you, including: (i) confirming whether we are processing your personal information; (ii) obtaining access to or a copy of your personal information in a structured, commonly used, and machine-readable format; and (iii) receiving an electronic copy of personal information that you have provided to us, or asking us to send that information to another company in a structured, commonly used, and machine-readable format (the "right of data portability");
- Request Correction of your personal information Where it is inaccurate or incomplete. In some cases, we may provide self-service tools that enable you to update your personal information;
- Request Deletion of your personal information;
- Request Restriction of or Object to our processing of your personal information including where the processing of your personal information is based on our legitimate interest or for direct marketing purposes, and request compensation for the damage; and
- Withdraw your Consent to our processing of your personal information. Revoking your consent does not affect the lawfulness of any processing based on your consent before its revocation.
If you would like to exercise any of these rights, please contact us as set forth in "Contact Us" below. We will process such requests in accordance with applicable laws.
8. Supplemental California Privacy Notice
This Supplemental California Privacy Notice only applies to our processing of personal information that is subject to the California Consumer Privacy Act of 2018 ("CCPA"). The CCPA provides California residents with the right to know what categories of personal information Little Passports has collected about them, and whether Little Passports disclosed that personal information for a business purpose (e.g., to a service provider) in the preceding 12 months. California residents can find this information below:
Category of Personal Information Collected by Little Passports |
Category of Third Parties Information is Disclosed to for a Business Purpose |
Identifiers. A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name , or other similar identifiers. |
• Advertising networks • Data analytics providers • Service providers • Other Users (content you share)
|
Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) A name, signature, or description, address, telephone number, , financial information. |
• Data analytics providers • Service providers
|
Protected classification characteristics under California or federal law Age, and sex (including gender). |
• Data analytics providers • Service providers
|
Commercial information Records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. |
• Advertising networks • Data analytics providers • Service providers |
Internet or other electronic network activity Browsing history, search history, information on a consumer's interaction with an internet website or advertisement. |
• Advertising networks • Data analytics providers • Service providers |
Sensory data Audio, electronic, visual, or similar information. |
• Data analytics providers • Service providers • Other users (your User Content)
|
Inferences drawn from other personal information to create a profile about a consumer Profile reflecting a consumer's preferences, and behavior. |
• Advertising networks • Data analytics providers • Service providers |
The categories of sources from which we collect personal information and our business and commercial purposes for using personal information are set forth in "Personal Information We Collect" and "How We Use Your Personal Information" above, respectively.
"Sales" of Personal Information under the CCPA
For purposes of the California Consumer Privacy Act, we do not "sell" your personal information, nor do we have actual knowledge of any "sale" of personal information of minors under 16 years of age, as the term "sell" is commonly understood. That said, we do share information with third-party advertisers for the purpose of promoting our Services. To the extent that such sharing is considered a "sale" under the CCPA, you may opt-out of having your information shared by disabling third-party cookies on your device, or by contacting us as set forth in "Contact Us" below.
If you are a California resident, you have the right not to receive discriminatory treatment by Little Passports for the exercise of your rights conferred by the California Consumer Privacy Act.
Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. To designate an authorized agent, please contact us as set forth in "Contact Us" below and provide written authorization signed by you and your designated agent. When you make a request, we will ask you to provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative, which may include asking you to answer questions regarding your account and use of our Services.
As described above in How We Use Your Personal Information ("Referral or Shared Content"), we may offer referral programs or other incentivized data collection programs. For example, we may offer incentives to you such as discounts,promotional items, or credit in connection with these programs, where you provide your personal information in exchange for a reward or provide personal information regarding your friends or colleagues (such as their email address) and receive rewards when they sign up to use our Services. In some instances, the referred party may also receive rewards for signing up via your referral. These programs are entirely voluntary and allow us to grow our business and provide additional benefits to you. The value of your data to us depends on how you ultimately use our Services, whereas the value of the referred party's data to us depends on whether the referred party ultimately becomes a User and uses our Services. Said value will be reflected in the incentive offered in connection with each program.
This Privacy Policy uses industry-standard technologies and was developed in line with the World Wide Web Consortium's Web Content Accessibility Guidelines, version 2.1. If you wish to print this policy, please do so from your web browser or by saving the page as a PDF.
The California "Shine the Light" law permits users who are California residents to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed their personal information (if any) for their direct marketing purposes in the prior calendar year, as well as the type of personal information disclosed to those parties.
Where required by law, California residents under the age of 18 may request to have their posted content or information removed from the publicly viewable portions of the Services by contacting us directly as set forth in "Contact Us" below or logging into their account and removing the content or information using our self-service tools.
9. Supplemental Notice for Nevada Residents
If you are a resident of Nevada, you have the right to opt-out of the sale of certain Personal Information to third parties who intend to license or sell that Personal Information. You can exercise this right by contacting us at privacy@littlepassports.com, or at the address listed in the Contact Us section below, with the subject line "Nevada Do Not Sell Request" and providing us with your name and the email address associated with your account. Please note that we do not currently sell your Personal Information as sales are defined in Nevada Revised Statutes Chapter 603A. If you have any questions, please contact us as set forth below.
10. Children's Privacy
Little Passports takes the privacy of children seriously. A parent or guardian may provide information about their child when they are purchasing a Little Passports product, including the child's name, age, gender, and mailing address. We also offer educational content on a webpage located at explore.littlepassports.com which does not include any cookies or other tracking tools designed to create behavioral profiles or serve retargeted advertising to child users. As such, children who visit explore.littlepassports.com are not tracked or profiled for marketing or advertising purposes.
11. Data Retention
We retain the personal information we receive as described in this Privacy Policy for as long as you use our Services or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.
We have implemented technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration or disclosure. Be aware, however, that the Internet is not 100% secure, and we cannot guarantee that unauthorized third parties will never be able to defeat those measures or use your personal information for improper purposes. We cannot ensure the security of any information transmitted to us over the Internet, and to the fullest extent permitted by applicable law, we accept no liability for any unintentional disclosure of such information.
12. Contact Us
If you have any questions, comments, or concerns regarding this Privacy Policy and/or data practices, please contact us at the following e-mail address, telephone number, or mailing address:
privacy@littlepassports.com
Little Passports, Inc.
121 Varick Street, Floor 3
New York, NY 10013
(415) 496-6624
Additional clauses for Australian customers
Personal Data We Collect
We do not generally require you to disclose any sensitive information (e.g., details of race, religious belief, sexual orientation or membership of a trade union) to us. If you do provide us with sensitive information for any reason, you consent to us collecting that information and using and disclosing that information for the purpose for which you disclosed it to us and as permitted by the Australian Privacy Act 1988 (Cth) ("Privacy Act") and other relevant laws.
How We Use Personal Information
We will only use and disclose your personal information for the purposes of marketing our Services or services of third-party organizations where you have consented to us doing so, or as otherwise permitted by law.
Does Personal Information leave Australia?
We may disclose personal information outside of Australia to third-party service providers and other selected third parties described above, including those located in the United States. For Australian users, except in some cases where we may rely on an exception under the Privacy Act, we will take reasonable steps to ensure that such overseas recipients do not breach the Australian Privacy Principles in the Privacy Act in relation to such information.
Children's Privacy
If a user indicates they are under 15 and we are required to obtain the user's consent (for example, for the collection of sensitive information), we will seek consent from the user's parent or legal guardian.
Access or correction of personal information and questions about this Privacy Policy
If you would like to access or correct the personal information which we hold about you, or you have a question or complaint about our use of your personal information please contact us at privacy@littlepassports.com. When contacting us, please provide as much detail as possible in relation to your question, comment or complaint.
We will take any privacy complaint seriously and any complaint will be assessed with the aim of resolving any issue in a timely and efficient manner. We request that you cooperate with us during this process and provide us with any relevant information that we may need.
Supervisory Authority
If you are based in Australia and you are not satisfied with how Little Passports has handled your data, you may wish to contact the Office of the Australian Information Commissioner.
codeSpark Privacy Policy
At codeSpark ("codeSpark" "We" or "Us") we care very much about your privacy. As creators of apps for children, we aim to follow the best practices as specified by the "Know what's inside" program and the kidSAFE Seal Program, and comply with The Children's Online Privacy Protection Act (COPPA). To learn more about COPPA, please reference this simple one-page informational guide from the kidSAFE Seal Program: www.kidsafeseal.com/knowaboutcoppa.html.
We strive to be upfront, so there are no hidden surprises. This Privacy Policy describes the ways in which codeSpark. Inc. (collectively, "Company" or "We") collects, uses and discloses information about users of the codeSpark websites (the "Site"), game applications ("Apps") and online products and services that link to this policy (collectively, the "Services"). By using the Services you agree to the handling of your information in accordance with this Privacy Policy.
A few key points up front:
- Please review the "Children's Privacy" section below for details on codeSpark's limited collection and use of data collected from and about children.
- During registration we ask only for the barest minimum of information from an adult teacher or parent. From our children student users (under 13), the Services will never require full names or addresses; we ask only for a generic user name, which can be a nickname or a first name.
- With respect to all student data, our practices are particularly strict, as we describe below.
- Other than the fees for purchasing a subscription for the Services, where applicable, there are no in app purchases needed to play.
- We are compliant with FERPA and COPPA
- You have the right to request a copy to review and delete the information We have collected about you at any time.
- The Services do not include any pop up ads or other third party advertisements.
WHAT KIND OF INFORMATION WE COLLECT
In the course of providing our Services, We collect certain information. Some of the information is the information you voluntarily provide to us, like an email address. Other information We collect automatically as you use the Services, like your login in activities. We only collect your information in furtherance of our legitimate interest of providing you with the Services, and internally to evaluate our efforts to improve the Services, and we do not sell this information.
Automatic Collection: Like most digital companies, we may use common technologies such as cookies and other technologies to better understand users' interactions with the Services. These technologies help us keep track of user behavior, tell us which parts of our Services people have visited and are using, and facilitate and measure the effectiveness of activities. If you use any of our Services, we may also collect data related to the device on which the App is loaded. In particular, for analytics, we are using third party services of Mixpanel and Google Analytics. They store this data securely and do not share it with anyone else. We are using a restricted version of their analytics product designed for use with apps for children, meaning that the anonymous data created from our Apps isn't used anywhere else in their system, it's only for us to improve the apps, including information on App crashes, usage time, games played and problems missed.
Volunteered: In order for you to use the Services, a teacher or parent must create an account. This account safeguards the work you create on codeSpark, allows you access your work across multiple devices, and allows multiple related people to use the Services on the same device. When you (parents and teachers) create an account, register with us, send us an email, or provide other information with us in any other way, we will collect and store the information you share. You do not have to share this information with us, but without it, you may not be able to access certain features or participate in certain aspects of the Services.
The Services may enable you to input first names or nicknames for student and children players, which allow you to set up multiple profiles on a single device. The Apps will track each child's play data separately to provide personalized activities and levels for each profile. Only parents or educators may sign up for a parent or school account by entering through a parental gate. When you sign up for a parent account, we collect and verify the parent's email address so we can notify you about your child(ren)'s activities when using the Apps. With such an account, we provide to you additional services, such as multiple profiles, your child's progress reports and additional resources. The Profile Names, zip code level location, along with birth month and year, will be collected in order to personalize your reports.
The Services will collect student play data thru persistent identifiers that are then linked to individual student nicknames or first names (not full names). This allows us to provide progress reports. Information collected from our Services is used for internal purposes to provide and improve the Services and for use and benefit of the students, schools, and parents only. We rely on teachers and schools to obtain parental consents if and when they are necessary.
Additional Protections and Information for School Accounts
Educational Use; Student Data. We collect a bare minimum of personally identifiable information (Personal Information as defined below) from the parents and teachers as necessary for students to establish an account. For school accounts and school-based services, a school administrator or educator signs up for a school account, whereupon we collect the administrator's or educator's name, email address, school name and city. An educator sets up student nicknames or first names and accessibility options. Students are only identified by a nickname or first name and then associated with the teacher for their work through the Services (student first names and their work on the Services are collectively, "Student Data"). The Services allow the students to create games and interact with the Services but only in a de-identified way. Students who use the story telling feature can submit pictures or text, so long as those features do not involve any Personal information, and those pictures and text features are not made publically accessible. With respect to student data in particular, We commit to protect student data additionally as follows
- Student data collected from our Services is evaluated and used only to provide the Services and for use and benefit of the students, schools, and parents only. ACCORDINGLY, CODESPARK WILL NOT, USE ANY STUDENT DATA IN ANY WAY OTHER THAN IN CONNECTION WITH THE PERFORMANCE OF THE SERVICES.
- We commit to maintaining the confidentiality and security of all student data in accordance with all applicable state and U.S. federal regulations, including, without limitation, the Family Educational Rights and Privacy Act ("FERPA").
- CodeSpark will not sell or lease any student data for any advertising, marketing, or other purposes.
- We will keep student data only as long as it continues to be part of our providing the Services and to maintain a record of our means to communicate with users. Once a teacher or school terminates its subscription or goes inactive, we will retain those records for not longer than 24 months from termination or inactivation.
- We will delete, or if requested by the educational institution, transfer to the educational institution, all respective student data within 90 days) or a shorter time if required by applicable law) following termination of our agreement with the educational institution
Third Party Analytics: This Site uses third party services to assist us with marketing to previous visitors to our Sites, including Google's services which enable re-marketing on the Google search results pages or websites in Google's networks. The Services use cookies or web beacons to serve ads based on someone's prior web browsing history to then show ads and other reminders that you visited. The Services also collect information about your internet browsing, such as your ISP, the browser you used to visit our Sites and whether you have Flash installed. Any such data collected will be used in accordance with this privacy policy. Student Data is not shared with third parties for marketing or to serve ads to students.
Publicly Posted: If you post information on public areas of the Site, which are intended for grown-ups only (i.e. comments or blog), that information is visible to and may be collected, stored and used by anyone. We recommend you be cautious about giving out Personal Information to others or sharing such information in public or online forums. We are not responsible for the actions of any third parties with whom you share any Personal Information.
Credit Cards: You can become a subscriber by purchasing a subscription to the Services within the Apps, where allowed by the App marketplace partners. When You subscribe to our Services, the order process may request a credit card or other payment information (i.e. PayPal). Order information is done through the Sites or via iTunes and Android App Stores directly and we do not collect or process or store any of your Personal Information or credit card information during the billing process ourselves. We use a third party service provider to process payments made on our Sites. Sales made via the app itself are processed through the marketplace partners directly (i.e. iTunes or Google Play), so your credit card information is not collected and retained by Us.
HOW DO WE USE THE INFORMATION WE COLLECT?
We collect and use your information to provide the Services, to provide support for the Services, to respond to user requests and inquiries, to provide you information about codeSpark and the Services and other information that may be of interest to you, to maintain a record of our dealings with users, to facilitate your use of and our administration and operation of the Services; and to evaluate how to improve our offerings.
WHEN DO WE SHARE OR DISCLOSE YOUR INFORMATION
Personal Information may be shared with a vendor who is helping us make the Services available and functional under contract and with safeguards. These include third-party vendors, technical agents, subcontractors, and our affiliates and consultants who assist us in performing functions to operate our Services. These functions include, for example, web site hosting, maintenance, data analysis, customer support, email delivery services, infrastructure services, customer service, technical agents, analytics and metrics services. These third parties will be restricted in the way they can use your Personal Information: they can only use our Information to provide services to Us in accordance with this Privacy Policy and they need to keep your information confidential and secure. We do not allow third parties to otherwise use any Student Data.
Personally identifiable information, or Personal Data as such term is defined by GDPR below ("Personal Information"), is information that can identify you or your child individually, such as an individual's full name or physical mail address. Your Personal information may be shared as follows:
Personal Information may be shared with a vendor who is helping us make the Services available and functional under contract and with safeguards. These include third-party vendors, technical agents, subcontractors, and our affiliates and consultants who assist us in performing functions to operate our Services. These functions include, for example, web site hosting, maintenance, data analysis, customer support, email delivery services, infrastructure services, customer service, technical agents, analytics and metrics services. These third parties will be restricted in the way they can use your Personal Information and will need to keep your information confidential and secure and otherwise in accordance with this Privacy Policy.
We may also share Personal Information in a confidential and secure way during due diligence or in preparation for or after a sale, merger, consolidation, change in control, transfer of substantial assets, reorganization or liquidation. If codeSpark or its assets is purchased, all associated data and information will be transferred, provided the acquirer will be required to honor the terms of our then current privacy policy, as such may be updated from time to time.
If you give us permission, we may share the Personal Information of an adult account holder (teachers and parents) with third parties who might send you marketing and promotional information.
We may also disclose the Personal Information of an adult account holder (teachers and parents) if permitted or required by law or where we believe such action is necessary in order to protect or defend our interests or the interests of our users or business partners.
CHILDREN'S PRIVACY
This Site may be accessible to children but the Site is targeted for parents and adults and is not intended for children under age 13. For the most part, when children use our Apps, we do not require any Personal Information from them, and we have taken steps so that information about a child/student requested from a parent/teacher is non-Personal Information such as a nickname or child's first name and last initial only. We may give teachers the option to provide a parent's email address for each student user so that we can inform parents of their child's activities when using our Apps.
Collection of Personal Information that is directed to children under 13 ("Children's Platforms") is governed by the principles of the Children's Online Privacy Protection Act ("COPPA"), a U.S. law designed to protect the online privacy of children under the age of 13. We will obtain parental consent before collecting any Personal Information on our Services, unless the request for information falls within an exception that would be permitted under COPPA. We do not condition a child's participation in our Services on the disclosure of more Personal Information than is reasonably necessary to participate in an activity.
The Services contain a story creation tool that allows kid coders to create personalized, interactive stories. The story creation tool enables kid coders to include recorded voices, upload photos, and type in speech bubbles to bring characters to life. Users can also share their interactive stories in the Kid Community space in our Services. The Kid Community is only available to users of our Services. In order to enable these stories to be shared in our Kid Community and across devices of a user's account, we will store this content on our servers. These photos, voices and typed words that users provide may constitute Personal Information (for example, a child's voice) and will be stored on our servers as part of making the tool available and functional in our Services.
Prior to making stories available in the Kid Community, story creations are submitted first to our moderator. A trained moderator will review content to avoid the posting of images, text or voices or other content that identifies a child or that reveals other personally identifying information (such as a complete home address) of student/child users. Our moderator will also review materials and remove other unacceptable content such as anything obscene, profane or harassing. While we will make efforts to monitor the story creation content in our Services, we also recommend that you talk to your child about what you are comfortable with them sharing via photo, voice and typing on this space. We ask that teachers and parents also monitor player usage for any unacceptable or personally identifiable information.
Parents and teachers may also at any time turn off the ability to utilize the uploading of photos, voice and words in story creation, by going into the parent portal settings.
Parents may contact us (at privacy@codespark.com) to review, update or delete any of their children's personal information that we may have collected and to elect for us not to collect any additional personal information from their children.
THE CALIFORNIA CONSUMER PROTECTION ACT (CCPA)
Under California law, California residents are entitled to ask us for a notice describing what categories of personal customer information we have shared with third parties or corporate affiliates for direct marketing purposes in the past 12 months. If you are a California resident and would like a copy of this notice, click here. Or if you prefer a copy mailed to you, please submit a written request to codeSpark, 130 W. Union Street, Pasadena, CA 91103. In your request, please specify that you want a "California Privacy Notice." We are not responsible for notices that are not labeled or are sent improperly. Please allow up to thirty days for this notice to be provided.
You can opt to exercise your rights under CCPA by going to this form or by emailing us at privacy@codespark.com.
FOR NEVADA RESIDENTS
We do not sell Personal Information, however, if you would like to exercise your right to opt out of any possible, future sales of your Personal Information, or request that we delete your Personal Information, please send this request to privacy@codespark.com.
EUROPEAN UNION, UK AND SWITZERLAND ADDITIONAL NOTICE
We respect your privacy rights and provide you with reasonable access and rights to the Personal Data (as this term is referred to for individuals located in the countries of the EU, UK or Switzerland pursuant to the European Directives 95/46/EC and 2002/58/EC (EU General Data Protection Regulations Legislation, also known as GDPR)) that you may have provided through your use of the Products. If you live in the European Economic Area (EEA), and wish to access, amend, delete, or transfer any Personal Data we hold about you, you may contact us as set forth in the "Who We Are. Contact Us" section below.
You may update, correct, or delete your Personal Data and preferences at any time by request to us at the email below. Please note that while any changes you make will be reflected in active user databases instantly or within a reasonable period of time, we may retain all information you submit for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so.
You may decline to share certain Personal Data with us, in which case we may not be able to provide to you some of the features and functionality of the Services.
At any time, you may object to the processing of your Personal Data, on legitimate grounds, except if otherwise permitted by applicable law. If you believe your right to privacy granted by applicable data protection laws has been infringed upon, please contact us at the email below. You also have a right to lodge a complaint with data protection authorities.
INTERNATIONAL TRANSFERS
Where we transfer your Personal Data outside the European Economic Area (EEA), we rely on approved standard EU Model Clauses so these transfers are conducted in accordance with applicable laws and using adequate and appropriate safeguards.
To find out more about how we safeguard your information (including obtaining a copy of such safeguards) in relation to transfers outside the EEA, please contact us via the details provided in the "Who We Are. Contact Us" section below.
OPT OUTS; REMOVAL OF CONTENT.
We permit all users to request an Opt out from receiving marketing emails, texts, or other marketing communications from us on a going-forward basis please submit a written request to the address below. In your request, please specify that "Opt Out Request." We will try to comply with your opt-out request as soon as reasonably practicable. Please note that if you opt out as described above, this will apply to marketing messages from us only. We will not be able to remove your Personal Information from the database of any third parties to whom you have previously authorized us to share such information. Please also note that we may still send you important administrative messages, and you cannot opt-out from receiving administrative messages.
In addition, Adult Users may contact us at any time to request that we provide for their review, or delete from our records, any information they have provided about child/student users associated with their account. This includes the ability to request that we discontinue any further collection or use of their child/student's information.
If you would like us to remove publicly visible content posted by you, please send an email with the words "Content Removal" in the subject line to privacy@codespark.com and include a description of the content and its location.
If we delete content, please note: (1) there might be some latency in deleting this information from our servers and back-up storage; and (2) we may retain this information if necessary to comply with our legal obligations, resolve disputes, or enforcement of our agreements.
GENERAL & DATA SECURITY
The security of your personal information is important to us, and we employ physical, technical, and administrative security measures designed to safeguard the information collected by the Services. We use industry standard SSL (secure socket layer technology) encryption to transfer PII. Other security safeguards include, but are not limited to, data encryption, firewalls, and physical access controls to buildings and files.
Account holders create a password in the registration process. You can help protect against unauthorized access to your Account and PII by selecting and protecting your password appropriately and limiting access to your computer and browser by signing off after you have finished accessing your Account.
SCHOOL ACCOUNTS
We are committed to maintaining the security and confidentiality of your and your children's information, including, but not limited to, any student data, which we receive through School Accounts. Some of the precautions we take include (a) limiting access to student data; (b) requiring employees to sign confidentiality agreements upon hiring; (c) conducting employee privacy and data security training and education; and (d) protecting information with commercially reasonable technical, contractual, administrative, and physical security safeguards.
Please be aware that no data transmission over the Internet can be guaranteed to be 100% secure. As a result, we cannot guarantee or warrant the security of any information you transmit on or through the Services and you do so at your own risk. All Information, including your personally identifiable information, may be maintained on servers or databases located outside your state or country or to a jurisdiction where the privacy laws may not be as protective as those in your location.
If you are located outside of the United States, please be advised that we process and store information in the United States and your use of our Services constitutes your consent to and understanding of this processing.
CHANGES TO THIS POLICY: GENERAL
We reserve the right to change this Privacy Policy at any time, and will do so by posting changes to this Privacy Policy on the Site. If we make material changes to our handling of personally identifiable information previously collected from you, we may notify you more prominently and obtain your prior consent, including parental consent where necessary.
This Privacy Policy shall be governed by and construed in accordance with the laws of the State of California applicable to agreements made and performed in California, excluding the application of the conflict of laws provisions. This Privacy Policy is subject to the Terms of Service which terms are incorporated herein by reference.
WHO WE ARE. CONTACT US:
codeSpark
130 W. Union Ave
Pasadena, CA 91103
626.585.6900
privacy@codespark.com
Effective: August 20, 2019.
Learn with Sesame Privacy Policy
Sesame Workshop has been trusted by parents for decades to provide safe, entertaining, and educational content. We take this trust seriously and recognize the importance of privacy concerns, especially in the digital environment. With this in mind, we have adopted this Privacy Policy for our Platforms that link to this Privacy Policy.
To learn specifically about our children's privacy practices, please visit the section below on "Sesame Workshop Children's Privacy."
Last updated: March 30, 2023
SESAME WORKSHOP PRIVACY POLICY
Thank you for visiting a Site owned and operated by Sesame Workshop or an App published by Sesame Workshop (from which you have linked to this Privacy Policy). "Sites" refers to Internet web sites and "Apps" refers to apps for use on mobile communication devices such as smartphones and tablets. "Platforms" refers to Sites and Apps collectively that are owned and operated by Sesame Workshop (which we also refer to as "we," "us," or "our").
By accessing any of our Platforms where this Privacy Policy is posted, you acknowledge that you have read and understood this Privacy Policy. Throughout this Privacy Policy, we refer to personal information, which refers to information that lets us know the specifics of who you are. It includes information that directly or indirectly identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked to, you as an individual or to your household ("Personal Information"). If you do not choose to have your Personal Information managed in accordance with this Privacy Policy, please do not access or use any of the Platforms.
We reserve the right to update this Privacy Policy from time to time by posting the updated Privacy Policy online. When we do, the "Last Updated" line above will be revised and any additional notification will be provided in accordance with applicable law. We will not change how we handle previously collected information without providing notice and, where necessary, obtaining parental consent.
TABLE OF CONTENTS
- Your Data Protection Rights
- Types of Personal Information We Collect
- How We May Use and Disclose Your Personal Information
- How We Store and Process Your Personal Information
- Third-Party Service Providers
- Sesame Workshop Children's Privacy
- Information We Request on Our Children's Platforms
- Information We Collect Automatically on Our Children's Platforms
- How We Use and Share Personal Information Collected on Our Children's Platforms
- Managing Personal Information Collected on Our Children's Platforms
- Security of Personal Information Collected on Our Children's Platforms
- Cookie Notice
- Privacy Policies of Other Websites We Link To
- How to Contact Us
YOUR DATA PROTECTION RIGHTS
When you access our Platforms, we function as a "data controller" under the General Data Protection Regulation ("GDPR") and the UK General Data Protection Regulation ("UK GDPR"). In some cases, we will ask for your consent so that we may process your Personal Information. In other circumstances, we may rely on a different lawful basis, as explained in the section, "How We May Use and Disclose Your Personal Information."
No matter where you are located, we provide every user with the right to:
- Be informed. It's your right to be informed of the Personal Information we process about you, and how we process it. We inform you through this Privacy Policy, through information provided to you through the Platforms, and by answering your questions about our Privacy Policy when you contact us.
- Access. It's your right to request access to the Personal Information that we process about you.
- Rectification. It's your right to request that we amend or update your Personal Information where it may be inaccurate or incomplete.
- Erasure. It's your right to request that we erase your Personal Information, under certain conditions.
- Restriction. It's your right to request that we restrict the processing of your Personal Information, under certain conditions.
- Object. It's your right to object to our processing of your Personal Information, under certain conditions.
- Data portability. It's your right to request a machine-readable copy of your Personal Information, or that we transfer the Personal Information that we have collected to another organization, under certain conditions.
- Not be subject to automated decision-making. It's your right not to be subject to a decision based solely on autonomous decision-making (that is, a decision made without human involvement), including profiling, where the decision would have a legal effect on you or produce a similarly significant effect.
- Withdrawal of consent. It's your right to withdraw your consent to us for our processing of your Personal Information, under certain conditions.
You may also always choose to opt-out of a specific marketing newsletter or other email communication by clicking the "unsubscribe" button that appears in each such email.
If you would like to exercise any of these rights, please contact us at dotorgmail@sesame.org. We will respond within the time frame required under applicable laws.
Please be aware that your exercise of these rights is subject to certain exceptions, such as to safeguard the public interest as well as our interests (for example, our ability to maintain legal privilege).
TYPES OF PERSONAL INFORMATION WE COLLECT
Personal Information You Provide:
You may be asked to provide us with certain Personal Information when you sign up for an account or a newsletter on one of our Platforms, when you contact us for information about Sesame Workshop or one of our programs, when you use some of our Apps, when you register for and/or attend Sesame Workshop events (such as our annual fundraising gala), or when you participate in Sesame Workshop programs. The Personal Information we request may include:
- Contact information, including your name, postal address, telephone number, or email address;
- Payment information, such as your name, last four digits of a credit card number (credit card payments are processed by a third-party Service Provider (defined below)), telephone number, and billing address, when you make a donation to Sesame Workshop;
- Information regarding your donation history, donation amount, and your charitable interests;
- Basic information about your family and children.
It is always your choice whether to provide us your Personal Information and we will always expressly ask you in advance of collecting such information. However, depending upon the activity, some Personal Information will be mandatory for participation, and we will indicate it as such. If you do not provide the mandatory Personal Information with respect to an activity, you will not be able to engage in that activity.
Some of our Platforms are intended for children under the age of 13 (we refer to these individuals as a "Child" or "Children"). If we learn that we have inadvertently collected Personal Information from a Child on any of our Platforms that are not intended for Children, we will take steps to promptly delete that information.
For information about our collection of Personal Information from Children, on the Platforms that are intended for Children, please refer to the "Sesame Workshop Children's Privacy".
Information We Collect Automatically
We, and our Service Providers (defined below), automatically collect certain information when you visit or interact with the Platforms. Such information may include, among other things, the Uniform Resource Locator ("URL") from which you arrived, the URL to which you next go, browser information, Internet Protocol addresses, a mobile device identifier, type of operating system, general location data such as a city or zip code. We, and our Service Providers, also collect information about your use of the Platforms such as the pages or sections you visit most frequently, the time you spend there, and how you move through the Platform. We refer to this type of information as "Usage Information". We collect Usage Information directly from your device through the use of cookies, web beacons, third party analytics providers, or other similar technologies.
A "cookie" is a small data file that a web site transfers to a user's device and is stored on the user's browser. As a user moves from one page or one screen to another, a cookie is used to tell us that it is the same device and to remember your preferences. A "web beacon" (also referred to as a "clear gif" or "pixel tag") is a one-pixel image (which may be visible or transparent), which may be embedded on a web page or in an e-mail message, and which may also provide us with information about usage of that page or e-mail message, including if and when you have opened it.
We use Usage Information to help us administer the Platforms, remember your preferences, deliver content that may be of interest to you, diagnose technical problems, and to support our security efforts. We also analyze the information to understand aggregate trends about how our Platforms are used, to help us better understand the makeup of our Platform users, and to help us improve our Platforms.
When Usage Information is in a form that would be considered Personal Information, we use it in accordance with the representations made in this Privacy Policy.
Third Party Cookies and Tracking
We use third party service providers to help us collect and understand Usage Information and to support our marketing efforts. A list of companies that host cookies on our Platforms, the services they provide, and information on how you may opt out of certain cookies is included in our Cookie Notice. Most browsers can be set to detect and provide the option to reject browser cookies, but doing so may affect certain features of the Platforms. You may make choices about cookies placed by us or our third parties on our Platforms by visiting the "Cookie Preferences" link at the bottom of each page on our Sites. If you do not or if you no longer want to have cookies placed on your browser by third parties, many of them also offer ways to opt out. To learn more about browser cookies, including how to manage or delete them, refer to the "Tools," "Help," or similar section of your web browser.
We do not serve targeted advertising on our Platforms. However, when you use the Internet, third parties that we are not affiliated with may use tracking technologies, including cookies and pixels, to collect information about your online activities over time and across our Platforms and other websites. They may use this information to measure the effectiveness of our marketing and to serve you advertisements that may be of interest to you elsewhere on the Internet. Currently, our websites do not respond to "do not track" signals transmitted by web browsers. "Do Not Track" is different from the Global Privacy Control (GPC), which we do respond to in certain territories. To find out more about GPC, please visit https://globalprivacycontrol.org/.
For more information about third party advertisers and how to prevent them from using your information, visit the NAI's consumer website at http://www.networkadvertising.org/choices or http://www.aboutads.info/choices/, or http://www.youronlinechoices.com/uk/. If you do want to opt out using these tools, you need to opt out separately for each of your devices and for each web browser that you use on each device.
Personal Information Received from Third Parties
We may receive Personal Information about you from other sources, including our data broker services, data enhancement companies, list rental services, third-party analytics providers, and social media-owned databases, including via your interaction with our social media pages (this includes aggregate data on our social media followers (e.g., age, gender and location), engagement data (e.g., "likes," comments, shares, reposts and clicks), awareness data (e.g., number of impressions and reach) and individual users' public profiles). We may also collect certain donation information from our Service Providers, including past donation history, amount donated each time, and frequency of donations.
In addition, we may obtain certain information from our licensees, including name, address, and payment information, to generate a profile of users who interact with our licensees.
Personal Information We Create or Generate
We may also infer certain Personal Information from any combination of the information that we collect directly or that we receive from third-parties, including using automated means to generate information about your likely preferences or other characteristics.
In all cases, we will only use your Personal Information in compliance with this Privacy Policy.
HOW WE MAY USE AND DISCLOSE YOUR INFORMATION
Legal Bases for Using Your Personal Information
If you are in the European Economic Area ("EEA") or the United Kingdom ("UK"), we will collect, use, access or preserve your personal information under the applicable legal bases for doing so under the GDPR or the UK GDPR. The legal bases depend on your interactions with us and our Platforms.
How We May Use Personal Information
The below table summarizes the purposes for which Sesame Workshop may use your personal information and, if you are in the EEA or UK, our legal bases for doing so:
Purpose | Legal Basis, Where Applicable |
---|---|
To administer our Platforms, including to provide support to you when you request it, services, and security in partnership with our third-party service providers; and to help us understand and monitor the usage of our Platforms, improve our offerings, and customize and improve the performance of the Platforms. | Our legitimate interests |
To transfer your Personal Information to a new or reorganized entity in the event of a reorganization, merger, sale, assignment, bankruptcy, or similar change, for the new entity to use in accordance with this Privacy Policy. | Our legitimate interests |
To operate our organization, including by sharing with our subsidiaries, affiliates and other related entities; with our advisors, including lawyers, consultants, accountants; and with others for our lawful business purposes. | Our legitimate interests |
To resolve disputes, and to prevent, investigate, and defend against any known or suspected violations of our Terms of Use, including by sharing Personal Information with entities that assist us in those endeavors or otherwise as may be required by applicable law. | Our legitimate interests |
To protect our rights and the rights and safety of our users, including as may be required by a court order, regulatory inquiry, or other lawful request. Where possible, and where not prohibited by law or where doing so might impact the prevention or detection of a crime, we will direct any such request to you | Our legitimate interests and to fulfill our legal obligations |
To deliver information to you that you have expressly chosen to receive and to enable your participation in special programs that we may offer (if you choose to participate in such programs). | Your consent |
To provide you with marketing materials, including updates and offers, and to ask for your ongoing support of Sesame Workshop. You may unsubscribe or opt out of such electronic communications via the link labeled "unsubscribe" that appears on such communications, or by contacting us at dotorgmail@sesame.org. | Your consent |
To create a profile of you in order to provide you with marketing materials that we believe would be likely to interest you. | Your consent |
HOW WE STORE AND PROCESS YOUR INFORMATION
Storage
Sesame Workshop stores your information on our servers, and on our Service Providers' servers, in the United States.
Cross-Border Transfers
We, or our Service Providers, may transfer and store information that we collect about you, including Personal Information, across borders from your country or jurisdiction to other countries or jurisdictions around the world, including to entities located outside of the EEA. We will ensure that your legal rights and protections travel with any transfer of personal information, as required by applicable law. Where required, such as in the European Union, United Kingdom, or European Economic Area, we will implement Standard Contractual Clauses with our third parties, or we will rely on another lawful transfer mechanism. You may request details of the transfer mechanism we rely on to transfer Personal Information by sending such request to us at dotorgmail@sesame.org.
Security of Your Personal Information
We implement and maintain technical and organizational measures to help secure your Personal Information. We host Personal Information in secure, cloud-based environments that use firewalls, encryption and other industry-standard technologies in an effort to prevent interference or access from outside intruders.
While we strive to maintain the security of your Personal Information, we cannot guarantee that information security measures are fail-safe or guarantee that Personal Information on a Platform may not be accessed, disclosed, altered, or destroyed without authorization.
Retention of Your Personal Information
We will retain your Personal Information in accordance with the time period allowed under applicable law, and with consideration for the sensitivity, volume, and type of Personal Information, as well as the purpose for which we have collected it, after which time we will take steps to delete it.
We will retain deidentified, aggregate data for lawfully allowed purposes.
THIRD-PARTY SERVICE PROVIDERS
We contract with third parties to provide certain services and to facilitate the operations of our Platforms (our "Service Providers"), such as data hosting, analytics, donor management, content delivery, and email marketing. Our Service Providers may require access to certain Personal Information in order to provide their services.
We may also share your Personal Information with your consent, including through third-party applications that you choose to use. For example, if you make a donation through the Platforms, the transaction may be handled by our Service Providers responsible for processing your transaction. If you choose to use a third-party application or service, the use of your information by the third party will be governed by that party's privacy policy.
SESAME WORKSHOP CHILDREN'S PRIVACY
We strive to operate our Children's Platforms in alignment with the principles of the Children's Online Privacy Protection Act ("COPPA").
Information We Request on Our Children's Platforms
We will not ask a child to provide us with more Personal Information than is reasonably necessary to participate in any Platform activity or service. For certain activities, there may be a "Share with a Friend" option where children can provide their first name, a friend's first name, and friend's email address to send a feature from a Children's Platform to the friend via email. We use such Personal Information only to fulfill the child's request and do not store that Personal Information for any longer than reasonably necessary to send the relevant email.
In the future, should we request Personal Information from a child in a manner that requires prior, verifiable consent from a parent, we will notify you of that change by updating this privacy policy and will implement practices that align with the requirements of COPPA.
If we become aware that we have inadvertently received Personal Information from a Child without the legally required prior, verifiable parental consent, regardless of where in the world they are located, we will delete that information promptly.
Information We Collect Automatically on Our Children's Platforms
We automatically collect certain information from visitors to our Children's Platforms to help us understand trends about our Children's Platforms are used. This helps us to maintain and administer the Children's Platforms, including to support our security efforts, to make improvements, and to understand aggregated information about the makeup of our visitors.
We use certain Service Providers to help us collect and understand this information. The information might include, for example, the Uniform Resource Locator ("URL") from which the visitor arrived, the URL to which you next go, browser information, Internet Protocol addresses, a mobile device identifier, operating system, or general location data such as a city or zip code, as well as information about use of the Children's Platforms, such as the pages or sections visited most often, the time spent there, and how a visitor moves through the Children's Platform. When this information is considered to be Personal Information, we treat it in accordance with this section of the privacy policy.
We and our service providers collect this information directly from the device through the use of cookies, web beacons, or other similar technologies. A "cookie" is a small data file that a web site transfers to a user's device and is stored on the user's browser. As a user moves from one page or one screen to another, a cookie is used to tell us that it is the same device and to remember your preferences. A "web beacon" (also referred to as a "clear gif" or "pixel tag") is a one-pixel image (which may be visible or transparent), which may be embedded on a web page or in an e-mail message, and which may also provide us with information about usage of that page or e-mail message, including if and when you have opened it. More information about the cookies used in our Children's Platform is available in our Cookie Notice.
Most browsers allow you to control placement of cookies by third parties on your browser. To learn more about cookies and how to manage or delete them, refer to the "Tools," "Help," or similar section of your web browser.
We use Personal Information collected from children to operate our business, such as to administer and maintain our Children's Platforms and in support of our Children's Platform internal operations, in accordance with consent provide by a parent, and to comply with our legal obligations, and otherwise as described above.
We contract with third parties to provide certain services and to facilitate the internal operations of our Children's Platforms, such as data hosting, analytics, and content delivery. These third parties may require access to certain Personal Information, only in order to provide their services.
Managing Personal Information Collected on Our Children's Platforms
Parents may contact us at dotorgmail@sesame.org with requests to review, update or delete any of their Children's Personal Information that we may have collected, to revoke any consent that had been previously provided, and to elect for us not to collect any additional Personal Information from their children. Please be aware that we may request additional Personal Information in order to verify your identity and your relationship to the Child before we can proceed with your request, particularly a request to access a Child's Personal Information. We will use any such Personal Information only to validate the request. We will fulfill any valid request to review, update or delete any such Personal Information within a reasonable time period.
Security of Information Collected on Our Children's Platforms
We implement and maintain technical and organizational measures to help secure Personal Information collected through our Children's Platforms. We host Personal Information in secure, cloud-based environments that use firewalls, encryption and other industry-standard technologies in an effort to prevent interference or access from outside intruders.
While we strive to maintain the security of your Personal Information, we cannot guarantee that information security measures are fail-safe or guarantee that Personal Information on a Platform may not be accessed, disclosed, altered, or destroyed without authorization.
For information about storage of Children's Personal Information or cross-border transfers, please see the section on, "How We Store and Process Your Personal Information."
As noted above, we use cookies and other tracking technologies, such as web beacons, to collect and store information when you visit our Platforms. A "cookie" is a small data file that a web site transfers to a user's device and is stored on the user's browser. As a user moves from one page or one screen to another, a cookie is used to tell us that it is the same device and to remember your preferences. A "web beacon" (also referred to as a "clear gif" or "pixel tag") is a one-pixel image (which may be visible or transparent), which may be embedded on a web page or in an e-mail message, and which may also provide us with information about usage of that page or e-mail message, including if and when you have opened it.
Types of Cookies We Use
We might use both session and persistent cookies. Session cookies last for as long as you are using your browser, while persistent cookies will last for some time after you close your browser. The time that persistent cookies last is dependent on your browser configuration and the lifespan of each cookie.
These cookies may be "first party" cookies, which are served by us, or "third party" cookies, which are served by a domain other than ours. While allow third parties to access the Platforms to place cookies on users' devices, the information those cookies supply is controlled by the third party and subject to their privacy policy.
The Platforms use four types of cookies: essential, functional, analytics, and marketing cookies.
Marketing cookies are not served on our Children's Platforms.
Essential Cookies: These are required to use our Platforms and to access certain features. Where applicable, the legal basis for use of essential cookies is our legitimate interest to operate our Platforms.
Functional Cookies: These help us to store choices and settings you make, such as your country or account preferences. If you disable these cookies, the functionality of the Platforms may be affected. Where applicable, the legal basis for the collection of information through functionality cookies is your consent.
Analytics Cookies: These allow us to collect information to help us understand how our Platforms are used and the nature of our user base. This includes whether a user has made prior visits to a Platform, usage of the Platform, and areas on the Platforms that are most often visited. This allows us to improve the performance of the Platforms and your experience. Where applicable, the legal basis for the collection of such information by analytics cookies is your consent.
Marketing Cookies: Marketing cookies provide us with some of the same information that we collect from analytics cookies, and also allow us to serve advertising about our organization that we believe may interest you after you have visited our Platforms, and to measure the effectiveness of our advertising. If you disable these cookies you will not receive advertising based on your visits to our Platforms. Where applicable, the legal basis for the collection of such information by analytics and advertising cookies is your consent.
How We Use Cookies
We use the information that is automatically collected through cookies to support our operations, analysis, and promotion of the Platforms. This includes the following:
- to monitor metrics such as total number of visitors and traffic;
- to understand which activities and services are most popular;
- to understand the pages where visitors enter our Sites and the pages viewed;
- to understand generally the location of our users (e.g., zip code information);
- to recognize the browsers used to visit our Platforms, so that the content is adapted for the relevant browser; and
- to diagnose and fix technology problems
- to reduce the repetition in the promotional messages that users see on our Platforms that are not intended for Children;
Disabling, Deleting, or Opting Out of Cookies
You may visit the "Cookie Preferences" link at the bottom of each page on our Sites to make choices about cookies we and our third parties place on our Platforms. If you do not or no longer want to have cookies placed on your browser by third parties, many of them also offer ways to opt out. Most browsers also allow at least some control of most cookies through browser settings. You may refuse the use of cookies by selecting the appropriate settings on your browser to decline cookies. You may also delete existing cookies through your browser.
Click here to see the cookies that are served on our Platforms:
Cookie | Type | File Name | Description |
Amazon | Essential | AWSALBCORS | |
Bing | Marketing | _uetsid | Allows us to engage with a user that has previously visited our website in the past 16 days. |
Analytics | ^_gcl_au$ | Stores campaign information in order to provide Google with a reliable way to measure the interactions customers. | |
Analytics | _gat_clientTracker | ||
Analytics | _rollupGa* | ||
Analytics | _rollupGa_gid | ||
Analytics | ^_ga$ | Distinguishes unique users by assigning a randomly generated number as a client identifier. | |
Analytics | _gac_* | Stores campaign information in order to provide Google with a reliable way to measure the interactions customers. | |
Analytics | _ga_* | Stores campaign information in order to provide Google with a reliable way to measure the interactions customers. | |
Meta | Marketing | ^_fbp$ | Enables a series of advertisement products from Meta such as real time bidding from third party advertisers. |
Meta | Marketing | ^_fbc$ | Placed by Facebook to store last visit. |
Microsoft | Marketing | ^MUID.* | Enables user tracking by synchronizing the ID across many Microsoft domains. |
Microsoft | Marketing | ^_uetvid$ | Allows us to engage with a user that has previously visited our website in the past 16 days. |
Salesforce | Marketing | _evga_* | |
Salesforce | Marketing | _sfid_* |
PRIVACY POLICIES OF OTHER WEBSITES WE LINK TO
Our Platforms may link to other websites or apps, including content offered by third parties that we do not control and whose privacy and data collection practices may differ from ours ("Third Party Platforms"). We are not responsible for the practices employed by any websites or services linked to or from our Platforms, including the information or content contained within them.
When you go via our link to Third Party Platforms, you become subject to their terms of use and privacy policies rather than ours. You should review these other website privacy policies regarding any Personal Information that they may collect about you.
How to Contact Us
The Platforms are operated by Sesame Workshop, located at 1900 Broadway, New York, New York, 10023, USA, 212-595-3456, dotorgmail@sesame.org.
For questions or concerns about the Platforms, this privacy policy, the Personal Information we hold about you, or exercising your data protection rights, please write to dotorgmail@sesame.org. You may also have the right to lodge a complaint about our privacy practices with a supervisory authority.
To report potential security vulnerabilities, please write to cyber.security@sesame.org.
KidPass Privacy Policy
Effective Date: July 22, 2020
At KidPass, we take your privacy seriously. Please read this Privacy Policy to learn how we treat your Personal Data. By using or accessing our Services in any manner, you acknowledge that you accept the practices and policies outlined below, and you hereby consent that we will collect, use and share your information as described in this Privacy Policy.
Remember that your use of KidPass's Services is at all times subject to our Terms of Service (https://www.beginlearning.com/terms-of-use/#kidpass-section), which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Service.
You may print a copy of this Privacy Policy by clicking here. If you have a disability, you may access this Privacy Policy in an alternative format by contacting support@kidpass.com.
Privacy Policy Table of Contents
Personal Data
-- Categories of Personal Data We Collect
-- Categories of Sources of Personal Data
-- Our Commercial or Business Purposes for Collecting Personal Data
How We Share Your Personal Data
Tracking Tools, Advertising and Opt-Out
Data Security and Retention
Personal Data of Children
California Resident Rights
Other State Law Privacy Rights
Changes to this Privacy Policy
Contact Information
What this Privacy Policy Covers
This Privacy Policy covers how we treat
Personal Data that we gather when you access or use our Services. "Personal Data" means any information that
identifies or relates to a particular individual and also includes information referred to as "personally
identifiable information" or "personal information" under applicable data privacy laws, rules or
regulations. This Privacy Policy does not cover the practices of companies we don't own or control or people
we don't manage.
Personal Data
Categories of Personal Data We Collect
This chart details the categories of Personal Data that we collect and have collected over the past 12 months:
Category of Personal Data | Examples of Personal Data | Categories of Third Parties With Whom We Share this Personal Data: Categories of Third Parties With Whom We Share this Personal Data: |
---|---|---|
Profile or Contact Data |
|
|
Identifiers |
|
|
Payment Data |
|
|
Commercial Data |
|
|
Online identifiers |
|
|
Device/IP Data |
|
|
Web Analytics |
|
|
Social Network Data |
|
|
Consumer Demographic Data |
|
|
Professional or Employment-Related Data |
|
|
Geolocation Data |
|
|
Inferences Drawn From Other Personal Data Collected |
|
|
Other Identifying Information that You Voluntarily Choose to Provide |
|
|
Categories of Sources of Personal Data
We collect Personal Data about you from the following categories of sources:
- You
- When you provide such information directly to us.
- When you create an account or use our interactive tools and Services.
- When you voluntarily provide information in free-form text boxes through the Services or through responses to surveys or questionnaires.
- When you send us an email or otherwise contact us.
- When you use the Services and such information is collected automatically.
- Through Cookies (defined in the "Tracking Tools, Advertising and Opt-Out" section below).
- If you download our mobile application or use a location-enabled browser, we may receive information about your location and mobile device, as applicable.
- If you download and install certain applications and software we make available, we may receive and collect information transmitted from your computing device for the purpose of providing you the relevant Services, such as information regarding when you are logged on and available to receive updates or alert notices.
- Public Records
- From public social media posts or other public profiles.
- Third Parties
- Vendors
- We may use analytics providers to analyze how you interact and engage with the Services, or third parties may help us provide you with customer support.
- We may use vendors to obtain information to generate leads and create user profiles.
- Advertising Partners
- We receive information about you from some of our vendors who assist us with marketing or promotional services related to how you interact with our websites, applications, products, Services, advertisements or communications.
- Social Networks
- If you provide your social network account credentials to us or otherwise sign in to the Services through a third-party site or service, some content and/or information in those accounts may be transmitted into your account with us.
Our Commercial or Business Purposes for Collecting Personal Data
- Providing, Customizing and Improving the Services
- Creating and managing your account or other user profiles.
- Processing orders or other transactions; billing.
- Providing you with the products, services or information you request.
- Meeting or fulfilling the reason you provided the information to us.
- Providing support and assistance for the Services.
- Improving the Services, including testing, research, internal analytics and product development.
- Personalizing the Services, website content and communications based on your preferences.
- Doing fraud protection, security and debugging.
- Carrying out other business purposes stated when collecting your Personal Data or as otherwise set forth in applicable data privacy laws, such as the California Consumer Privacy Act (the "CCPA").
- Marketing the Services
- Marketing and selling the Services.
- Showing you advertisements, including interest-based or online behavioral advertising.
- Corresponding with You
- Responding to correspondence that we receive from you, contacting you when necessary or requested, and sending you information about KidPass or the Services.
- Sending emails and other communications according to your preferences or that display content that we think will interest you.
- Meeting Legal Requirements and Enforcing Legal Terms
- Fulfilling our legal obligations under applicable law, regulation, court order or other legal process, such as preventing, detecting and investigating security incidents and potentially illegal or prohibited activities.
- Protecting the rights, property or safety of you, KidPass or another party.
- Enforcing any agreements with you.
- Responding to claims that any posting or other content violates third-party rights.
- Resolving disputes.
We will not collect additional categories of Personal Data or use the Personal Data we collected for materially different, unrelated or incompatible purposes without providing you notice.
How We Share Your Personal Data
We disclose your Personal Data to the categories of service providers and other parties listed in this section. Depending on state laws that may be applicable to you, some of these disclosures may constitute a "sale" of your Personal Data. For more information, please refer to the state-specific sections below.
- Service Providers. These parties help us provide the Services or perform business functions on our behalf. They include:
- Hosting, technology and communication providers.
- Security and fraud prevention consultants.
- Support and customer service vendors.
- Product fulfillment and delivery providers.
- Payment processors.
- Our payment processing partner Stripe, Inc. ("Stripe") collects your voluntarily-provided payment card information necessary to process your payment, but we may choose to change our payment processing partner upon notice to you or accept payment via ACH, wire, direct deposit, Bill.com, or other methods.
- Please see Stripe's terms of service and privacy policy for information on its use and storage of your Personal Data.
- Advertising Partners. These parties help us market our services and provide you with other offers that may be of interest to you. They include:
- Ad networks.
- Marketing providers.
- Analytics Partners. These parties provide analytics on web traffic or usage of the Services. They include:
- Companies that track how users found or were referred to the Services.
- Companies that track how users interact with the Services.
- Business Partners. These parties partner with us in offering various services. They include:
- Businesses that you have a relationship with (e.g., any activities, products, or services that you book through the services).
- Companies that we partner with to offer joint promotional offers or opportunities.
- Parties You Authorize, Access or Authenticate
- Social media services.
- Other users.
Legal Obligations
We may share any Personal Data that we collect with third parties in conjunction with any of the activities set forth under "Meeting Legal Requirements and Enforcing Legal Terms" in the "Our Commercial or Business Purposes for Collecting Personal Data" section above.
Business Transfers
All of your Personal Data that we collect may be transferred to a third party if we undergo a merger, acquisition, bankruptcy or other transaction in which that third party assumes control of our business (in whole or in part). Should one of these events occur, we will make reasonable efforts to notify you before your information becomes subject to different privacy and security policies and practices.
Data that is Not Personal Data
We may create aggregated, de-identified or anonymized data from the Personal Data we collect, including by removing information that makes the data personally identifiable to a particular user. We may use such aggregated, de-identified or anonymized data and share it with third parties for our lawful business purposes, including to analyze, build and improve the Services and promote our business, provided that we will not share such data in a manner that could identify you.
Tracking Tools, Advertising and Opt-Out
The Services use cookies and similar technologies such as pixel tags, web beacons, clear GIFs and JavaScript (collectively, "Cookies") to enable our servers to recognize your web browser, tell us how and when you visit and use our Services, analyze trends, learn about our user base and operate and improve our Services. Cookies are small pieces of data– usually text files – placed on your computer, tablet, phone or similar device when you use that device to access our Services. We may also supplement the information we collect from you with information received from third parties, including third parties that have placed their own Cookies on your device(s). Please note that because of our use of Cookies, the Services do not support "Do Not Track" requests sent from a browser at this time.
We use the following types of Cookies:
- Essential Cookies. Essential Cookies are required for providing you with features or services that you have requested. For example, certain Cookies enable you to log into secure areas of our Services. Disabling these Cookies may make certain features and services unavailable.
- Functional Cookies. Functional Cookies are used to record your choices and settings regarding our Services, maintain your preferences over time and recognize you when you return to our Services. These Cookies help us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
- Performance/Analytical Cookies. Performance/Analytical Cookies allow us to understand how visitors use our Services. They do this by collecting information about the number of visitors to the Services, what pages visitors view on our Services and how long visitors are viewing pages on the Services. Performance/Analytical Cookies also help us measure the performance of our advertising campaigns in order to help us improve our campaigns and the Services' content for those who engage with our advertising. For example, Google Inc. ("Google") uses cookies in connection with its Google Analytics services. Google's ability to use and share information collected by Google Analytics about your visits to the Services is subject to the Google Analytics Terms of Use and the Google Privacy Policy. You have the option to opt-out of Google's use of Cookies by visiting the Google advertising opt-out page at www.google.com/privacy_ads.html or the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout/. You have the option to opt out of Mixpanel's analytics services by visiting https://mixpanel.com/optout/. Please note that if you get a new computer, install a new browser, delete or otherwise alter your browser's cookie file (including upgrading browsers), you may clear the Mixpanel opt-out cookie. If you would like more information on the type of information Mixpanel collects, please visit Mixpanel's Terms of Use: https://mixpanel.com/legal/terms-of-use/.
- Retargeting/Advertising Cookies. Retargeting/Advertising Cookies collect data about your online activity and identify your interests so that we can provide advertising that we believe is relevant to you. For more information about this, please see the section below titled "Information about Interest-Based Advertisements."
You can decide whether or not to accept Cookies through your internet browser's settings. Most browsers have an option for turning off the Cookie feature, which will prevent your browser from accepting new Cookies, as well as (depending on the sophistication of your browser software) allow you to decide on acceptance of each new Cookie in a variety of ways. You can also delete all Cookies that are already on your device. If you do this, however, you may have to manually adjust some preferences every time you visit our website and some of the Services and functionalities may not work.
To explore what Cookie settings are available to you, look in the "preferences" or "options" section of your browser's menu. To find out more information about Cookies, including information about how to manage and delete Cookies, please visit http://www.allaboutcookies.org/.
Information about Interest-Based Advertisements:
We may serve advertisements, and also allow third-party ad networks, including third-party ad servers, ad agencies, ad technology vendors and research firms, to serve advertisements through the Services. These advertisements may be targeted to users who fit certain general profile categories or display certain preferences or behaviors ("Interest-Based Ads"). Information for Interest-Based Ads (including Personal Data) may be provided to us by you, or derived from the usage patterns of particular users on the Services and/or services of third parties. Such information may be gathered through tracking users' activities across time and unaffiliated properties, including when you leave the Services. To accomplish this, we or our service providers may deliver Cookies, including a file (known as a "web beacon") from an ad network to you through the Services. Web beacons allow ad networks to provide anonymized, aggregated auditing, research and reporting for us and for advertisers. Web beacons also enable ad networks to serve targeted advertisements to you when you visit other websites. Web beacons allow ad networks to view, edit or set their own Cookies on your browser, just as if you had requested a web page from their site.
We comply with the Digital Advertising Alliance ("DAA") Self-Regulatory Principles for Online Behavioral Advertising. Through the DAA and Network Advertising Initiative ("NAI"), several media and marketing associations have developed an industry self-regulatory program to give consumers a better understanding of, and greater control over, ads that are customized based a consumer's online behavior across different websites and properties. To make choices about Interest-Based Ads from participating third parties, including to opt-out of receiving behaviorally targeted advertisements from participating organizations, please visit the DAA's or NAI's consumer opt-out pages, which are located at http://www.networkadvertising.org/choices/ or www.aboutads.info/choices.
Data Security and Retention
We seek to protect your Personal Data from unauthorized access, use and disclosure using appropriate physical, technical, organizational and administrative security measures based on the type of Personal Data and how we are processing that data. You should also help protect your data by appropriately selecting and protecting your password and/or other sign-on mechanism; limiting access to your computer or device and browser; and signing off after you have finished accessing your account. Although we work to protect the security of your account and other data that we hold in our records, please be aware that no method of transmitting data over the internet or storing data is completely secure.
We retain Personal Data about you for as long as you have an open account with us or as otherwise necessary to provide you with our Services. In some cases we retain Personal Data for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule or regulation. We may further retain information in an anonymous or aggregated form where that information would not identify you personally.
Personal Data of Children
As noted in the Terms of Service, we do not knowingly collect or solicit Personal Data about children under 13 years of age; if you are a child under the age of 13, please do not attempt to register for or otherwise use the Services or send us any Personal Data. If we learn we have collected Personal Data from a child under 13 years of age, we will delete that information as quickly as possible. If you believe that a child under 13 years of age may have provided Personal Data to us, please contact us at support@kidpass.com.
California Resident Rights
If you are a California resident, you have the rights set forth in this section. Please see the "Exercising Your Rights" section below for instructions regarding how to exercise these rights. Please note that we may process Personal Data of our customers' end users or employees in connection with our provision of certain services to our customers. If we are processing your Personal Data as a service provider, you should contact the entity that collected your Personal Data in the first instance to address your rights with respect to such data.
If there are any conflicts between this section and any other provision of this Privacy Policy and you are a California resident, the portion that is more protective of Personal Data shall control to the extent of such conflict. If you have any questions about this section or whether any of the following rights apply to you, please contact us at support@kidpass.com.
Access
You have the right to request certain information about our collection and use of your Personal Data over the past 12 months. In response, we will provide you with the following information:
- The categories of Personal Data that we have collected about you.
- The categories of sources from which that Personal Data was collected.
- The business or commercial purpose for collecting or selling your Personal Data.
- The categories of third parties with whom we have shared your Personal Data.
- The specific pieces of Personal Data that we have collected about you.
If we have disclosed your Personal Data to any third parties for a business purpose over the past 12 months, we will identify the categories of Personal Data shared with each category of third party recipient. If we have sold your Personal Data over the past 12 months, we will identify the categories of Personal Data sold to each category of third party recipient.
Deletion
You have the right to request that we delete the Personal Data that we have collected about you. Under the CCPA, this right is subject to certain exceptions: for example, we may need to retain your Personal Data to provide you with the Services or complete a transaction or other action you have requested. If your deletion request is subject to one of these exceptions, we may deny your deletion request.
Exercising Your Rights
To exercise the rights described above, you or your Authorized Agent (defined below) must send us a request that (1) provides sufficient information to allow us to verify that you are the person about whom we have collected Personal Data, specifically your KidPass login credentials, which include your email log-in and password, as well as the name and phone number listed on your account, and (2) describes your request in sufficient detail to allow us to understand, evaluate and respond to it. Each request that meets both of these criteria will be considered a "Valid Request." We may not respond to requests that do not meet these criteria. We will only use Personal Data provided in a Valid Request to verify your identity and complete your request. You do not need an account to submit a Valid Request.
We will work to respond to your Valid Request within 45 days of receipt. We will not charge you a fee for making a Valid Request unless your Valid Request(s) is excessive, repetitive or manifestly unfounded. If we determine that your Valid Request warrants a fee, we will notify you of the fee and explain that decision before completing your request.
You may submit a Valid Request using the following methods:
- Call us at: (888) 465-4372
- Email us at: support@kidpass.com
You may also authorize an agent (an "Authorized Agent") to exercise your rights on your behalf. To do this, you must provide your Authorized Agent with written permission to exercise your rights on your behalf, and we may request a copy of this written permission from your Authorized Agent when they make a request on your behalf.
Personal Data Sales Opt-Out and Opt-In
We will not sell your Personal Data, and have not done so over the last 12 months. To our knowledge, we do not sell the Personal Data of minors under 16 years of age.
We Will Not Discriminate Against You for Exercising Your Rights Under the CCPA
We will not discriminate against you for exercising your rights under the CCPA. We will not deny you our goods or services, charge you different prices or rates, or provide you a lower quality of goods and services if you exercise your rights under the CCPA. However, we may offer different tiers of our Services as allowed by applicable data privacy laws (including the CCPA) with varying prices, rates or levels of quality of the goods or services you receive related to the value of Personal Data that we receive from you.
Other State Law Privacy Rights
California Resident Rights
Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to contact us to prevent disclosure of Personal Data to third parties for such third parties' direct marketing purposes; in order to submit such a request, please contact us at support@kidpass.com.
Nevada Resident Rights
If you are a resident of Nevada, you have the right to opt-out of the sale of certain Personal Data to third parties who intend to license or sell that Personal Data. You can exercise this right by contacting us at support@kidpass.com with the subject line "Nevada Do Not Sell Request" and providing us with your name and the email address associated with your account. We will not sell your Personal Data.
Changes to this Privacy Policy
We're constantly trying to improve our Services, so we may need to change this Privacy Policy from time to time, but we will alert you to any such changes by placing a notice on the KidPass website, by sending you an email and/or by some other means. Please note that if you've opted not to receive legal notice emails from us (or you haven't provided us with your email address), those legal notices will still govern your use of the Services, and you are still responsible for reading and understanding them. If you use the Services after any changes to the Privacy Policy have been posted, that means you agree to all of the changes. Use of information we collect is subject to the Privacy Policy in effect at the time such information is collected.
Contact Information:
If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your Personal Data or your choices and rights regarding such collection and use, please do not hesitate to contact us at:
- (888) 465-4372
- https://kidpass.com/
- support@kidpass.com
- 335 Madison Avenue, Suite 7D, New York, NY 10017